Avatar for iZooto: Owned Audience Marketing

iZooto helps publishers and retailers build, retain and retarget their owned audience.

Associate Product manager

₹8L – ₹12L • No equity
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We expect the person to be
- A go-getter
- A data driven individual
- Good at written and verbal communication
- Excellent at documentation, wireframing
- Hands-on with

1. Analytics tools such as Google Analytics, Mixpanel, Kissmetrics
2. CRM / communication tools such as Hubspot, Drift, Intercom
3. Wireframing tools such as Balsamiq, Axure, UXPin
4. Product documentation tools such as Confluence

The person
- Should have a knack for quality
- Should understand SDLC and agile methodology
- Should have clarity about how engineering, QA, program management, product management functions work together
- Should be clear about the differences between frontend, UI, UX and how do they interrelate during execution
- Should be anal about user experience
- Should understand the fundamentals of SaaS

What would your typical day look like?

You will end up wearing multiple hats on any given day while interacting with folks from different teams.
The product being the cynosure of the organization, the product manager needs to stay in sync with multiple stakeholders and teams - Frontend, Customer Success/Support, Engineering, Marketing, Sales and Growth.

You would be expected to
- Give inputs to the marketing team on the product messaging
- Work with the growth team to identify which channel is contributing to maximum growth and see if there are any hiccups in the journey defined for other channels
- Work with customer success team to discuss how to win a customer, who is on the verge of churning out, by ensuring they get ROI from the product
- Should have clear fundamentals of SaaS.
- Interact with customer support team to understand an issue that customers are facing very often and to discuss how to tackle it within the product itself
- Interact with sales team to understand if we can fulfill a specific requirement or not
- Interact with the design team to give them inputs on the feature UI they’re working on
- Interact directly with customers and understand the challenges they’re facing on the product

You will find yourself doing a trade off between multiple options and take calls that affect business every single day.

Your responsibilities would include and are not limited to
- Driving the product roadmap
- Writing product specifications
- Maintaining product help documentation
- Owning the product communication internally
- Ensuring product adoption

What’s in there for you?
You have an opportunity to work in a high-octane environment, contribute to the business growth and become a part of the story. We work on simply the best technology, product and 3rd party tool stack,ensuring that you’re adept at the latest trends and tools.
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