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Customer Success platform for B2B SaaS

Customer Success platform for B2B SaaS

CustomerSuccessBox is a B2B SaaS Actionable customer success software. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

CustomerSuccessBox tracks product adoption to enable customer onboarding, product adoption and usage analysis, and calculate real-time account health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

CustomerSuccessBox processes millions of activities from 100,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like XebiaLabs, WizIQ, Synup and WoowUp.

DevOps Engineer

Amritpal Singh Boparai

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Co-founder & CTO of CustomerSuccessBox. Serial entrepreneur. Developed 6 products from scratch. Open Source Contributor.

Puneet Kataria

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Founder CustomerSuccessBox SaaS | Startups | B2B | Customer Success
Total raised


Funded over

1 round

Latest round

Seed (Mar 2018)