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Culture Trip is a startup that inspires people to explore culture & creativity.

Agile Delivery Manager

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Culture Trip is a global hyper-growth startup operating in travel, media and entertainment. We create stories that reveal what is unique and special about a place, its people and its culture. In-house creative teams work with a global network of more than 300 freelance creators to produce articles, videos, photography, illustration and animation.  

From just a dozen people in late 2016, the team has expanded to more than 250. This diverse group of software engineers, product designers, data scientists, editorial experts and content creators are spread across offices in London, New York City and Tel Aviv. Alumni of companies including Google, Facebook, Expedia, Lonely Planet, Spotify, Bloomberg, Viacom, TripAdvisor and the BBC have joined recently. A recent Series B funding injection from PPF Group of $80 million has further propelled rapid growth. Monthly unique visitors to the site have gone from 4 million to nearly 20 million, cross-platform social followers have increased from 1 million to 7 million, and app downloads have leapt from 50,000 to 2 million. Culture Trip videos have been viewed more than 2 billion times. Culture Trip, founded by Dr Kris Naudts, has been named by Forbes as one of the fastest-growing companies to watch.

Everyone working at Culture Trip is driven by a shared vision: to inspire people to go beyond their cultural boundaries and connect with the world around them. We want to bring the world to everyone and in doing so bring everyone closer together.

This is not an easy task. We combine a global network of talented freelance writers, illustrators, videographers, photographers, animators with a data science driven tech platform that continuously monitors the interactions between users and content to analyse quality and identify gaps, understand what’s working and what’s not, and then to automatically guide content creation through insight and suggestion tools.

As we build our Engineering teams we require an Agile Delivery Manager with a strong focus on delivery to instil Agile values, processes and an ethos of self-management. Working with cross-functional teams, you will create safe to fail environments focused on experimentation, metrics, learning, team effectiveness and delivery. You will be equally at home developing and coaching teams on new processes, facilitating Agile events, or coaching senior leadership.

You will keep abreast of Agile developments and techniques, team effectiveness, change management and coaching. You will regularly inform and train Engineering teams as well as other areas of the business on Agile processes. As an Agile Coach you will influence culture and process whilst enabling our teams to build a world class process and culture themselves.

Main Responsibilities
* Embed within 1 or 2 squads
* Identify, review and align squad needs and help each squad to develop their own “What Good Looks Like”
* Coach and mentor squad members to a continuous improvement mindset 
* Be hands on where necessary and support the squads in all areas needed
* Constantly assist teams to refine and adapt their processes
* Facilitate and democratise appropriate agile events
* Work with Engineering and Product management to design, implement and evangelise the Culture Trip development process.
* Working closely with Product Management and Engineering Leadership to set priorities and orchestrate cross functional teams.
* Manage schedules, identify possible issues and clearly communicate them to project stakeholders.
* Take responsibility for release communication, schedules and milestones, keeping up a high velocity in a fast-paced environment.
* Develop an agile mindset and understanding of iterative improvement
* Instil an ethos of self-organisation across teams
* Strengthen the culture of open communication, feedback and collaboration
* Reduce process to a minimum and drive efficiency 
* Contribute to developing a companywide agile mindset
* Strive towards constant improvement and empowerment of every squad member
* Work closely with the Product Manager, Tech Lead and assigned Engineering Manager and provide support, advise and coaching across the squad wherever needed.

Desired skills and experience:
* Strong knowledge of Agile and Lean methods, 
* Proven experience leading continuous improvement initiatives
* Ability to work within a team and influence through servant leadership
* Strong emotional intelligence and empathy
* Hands on facilitation experience of Agile events
* Using data to drive continuous improvement
* Ability to coach individuals and teams, across a variety of processes, methodologies and techniques
* Strong interpersonal and communication skills at all levels of an organisation.
* Willingness to learn
* Able to thrive in a high growth, fast changing environment

Additional, Non-Essential Skills and Experience:
* An understanding of Agnostic Agile
* A broad understanding and ability to coach in analysis tools and methods
* Earlier experience as a software engineer or QA is beneficial

Culture Trip is committed to equality of opportunity for all. We strongly believe that diversity of backgrounds, ethnicities, experience, circumstances, abilities and perspectives leads to a better workplace for our employees and a better product for our users.