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An online marketplace with competitive, personalized loan offers

Senior Manager, People Operations

$80k – $115k AngelList Est.
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Who is Credible?

We believe life’s changes create financial needs for people and that the traditional financial system often puts up unnecessary obstacles. People celebrate major milestones like going to college, getting married, and buying a home. And most of the time, these milestones come with financial implications.



At Credible, we have built a company with the mission of bringing transparency, choice, simple processes and savings to accessing credit for life’s important moments. What you see is what you get. We are committed to being upfront, honest, and clear about your options. There are no mysteries, no hidden fees, and no secret clauses.



Credible is a fast-growing Australian Securities Exchange (ASX) listed Fintech company that has world class management, has raised multiple rounds of funding, is generating significant revenue and is disrupting the lending market and helping people save money and get out of debt faster.



About the role

Credible is looking for a self-driven, process-oriented, and influential leader to serve as Credible’s Senior Manager of People Operations. You will work hand in hand with Credible’s Executive Team and oversee all processes related to recruiting, retention, performance management, total rewards & compensation, talent management/organizational development, and employee relations.



Based in our offices in the heart of San Francisco, you will play a critical role in shaping and growing Credible's People Ops function, and establishing programs that promote Credible’s mission and cultural values.



The Senior Manager of People Operations is a champion of culture, a mentor and leader, coaching managers in development of others, challenging the status quo, and offering creative solutions to business issues.



Key responsibilities:

* Manage People Operations function for a 100+ person company, and further define Credible’s Talent strategy
* Oversee Recruiting team to ensure we are attracting top talent and have a streamlined onboarding process
* Responsible for all stages of the employee on-boarding, orientation and exit process
* Oversee compensation, benefits and all employee training, retention and performance management programs
* Work with Credible’s Executive Team to identify, define and implement HR programs that address the needs of the organization
* Partner with Executive Team to design and build organizational capability to deliver against Credible’s strategic goals and objectives
* Utilize a data driven approach to identify trends and recommend proactive solutions for employee performance, retention, and engagement
* Coach Executives/senior managers toward goal-oriented and results-driven leadership
* Establish scalable solutions and leverage current programs to empower our leaders to be better managers and prepare high-potential employees for management roles
* Oversee the communication of HR policies, procedures and practices to ensure sound leadership application and legal compliance
* Act as an advocate for, and resource to, employees to ensure that employee perspectives are heard and considered
* Stay informed of federal, state, and agency compliance matters and serves as an expert in state and federal labor law compliance in all locations in which Credible operates



Education and Experience:

* 7-10 years of progressive leadership experience in Human Resources and Recruiting positions, including experience in high growth tech companies
* Bachelor’s Degree in Human Resources, business or a related field; Master’s degree preferred
* PHR or SPHR certification preferred
* Excellent project management skills with a proven ability to design and implement people strategy that drives business results
* Familiarity with the recruiting lifecycle and development of an effective recruiting engine
* Demonstrated expertise in assessing organization trends and implementing HR solutions
* Broad knowledge and experience in employment law, compensation, organizational development, employee relations, and training and development
* Experience in the administration of benefits and compensation programs and other Human Resources programs
* Proven ability to influence and drive change with executive teams
* Highly effective interpersonal and communication skills



Personality and Values:

* Next-level execution: from concept to implementation, you can standup first-class Recruiting and HR programs that can scale with a rapidly growing business
* Passion for people: you relish developing programs and procedures that attract and retain the very best talent
* The ideal candidate will contribute at both hands-on and strategic levels to further develop an engaged and innovative culture and organization as we scale. Must be extremely solutions-oriented and comfortable working in a start-up type environment.

More info:

Credible featured on NBC Nightly News (nbcnews.com/nightly-news/video/startup-promises-to-lower-student-loans-saving…...

Healthcare benefits

Meaningful incentives

Wednesday lunches

Commuter benefits

Open office

+1 more

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