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Individual Customer Insight For Better Brand Engagements

Website
Location
Company size
1-10 people
Total raised
$16K
Company type
Startup
Markets
Big DataBrand MarketingPredictive AnalyticsBig Data Analytics
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Constant Insight careers

Individual Customer Insight For Better Brand Engagements
Constant Insight provides brands, such as CBS and YMCA, with insight into existing customers interests so they can increase customer transaction rates, revenue and retention through a highly personalized engagement experience.

When a customer's email address is uploaded into CI, the system goes onto the web and gathers up the digital crumbs that people have socially left about themselves. Once found, CI create a searchable database of customer's interests and social profiles which allow brands to identify and continuously speak to people's motivations and needs. Benefits included:

• Increase transaction rates and revenue per email by personalizing content.

• Supplement customer profiles or market research with social data.

• Increase customer retention by allowing brands to proactively combat churn and competitive advancements due to a lack of insight into existing customer's changing interests.

Constant Insight is a Software-as-a-Service.
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MS CS @University of Southern California, BS CS University of Mumbai and Ph.D. CS @University of Central Florida, previous startup exp.
Total raised

$16K

Funded over

1 round

Latest round

Seed (Jan 2013)

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