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Automating and Managing Cloud Desktops and Apps in Microsoft Azure

Cloud Engineer

$70k – $100k • No equity
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Overview:

We are looking for talented engineers to help drive product development and deliver Azure expertise to customers so they can build and manage cloud solutions faster, smarter, and more cost-efficiently. From our multi-tenant cloud management platform, MyCloudIT, customers can streamline deployments and optimize cloud infrastructure with real-time cost, security, and performance recommendations.

Our end goal is to help businesses streamline cloud deployment and management to increase efficiency, productivity, and profitability. The opportunity for you is to be a part of the evolution of the MyCloudIT platform as we empower every business to take advantage of the cost and performance benefits of delivering IT in the cloud.

What would your typical day look like? Spend 50% of your time designing and coding and 50% testing, learning, and innovating. If you enjoy breaking things apart and figuring out how they work, are excited about the next technology release, and like to “hack” something just to figure how it works, this could be the job for you.

Specifically, we are looking for a unique individual who has experience in cloud infrastructure, .Net, PowerShell, who can work with both our product and customer success teams. With the accelerated evolution of new Azure APIs and offerings, you will be constantly challenged to help push our platform to innovate and bring new capabilities to our customers. As a core member of a small, but quickly growing team, you will be a key part of building out a competitive, fun, rewarding culture.

Responsibilities:

• This position requires collaboration with the customer success and product development teams.
o Customer Success - Leverage the people and resources put at your disposition to help identify and remediate customer issues. Recommend/build automation for faster future remediation.
o Product Development – Research, apply, and recommend new Azure API’s and services to be incorporated into the platform. Work with the product development team to prototype and script.
• Define process and document (code, scope of work, customer support)
• Create advanced technical content for training and technical blogs.
• Provide actionable feedback to the engineering team by isolating software bugs, surfacing customer pain points, and collecting customer suggestions.
• Participate actively in regular technical triage meetings to share knowledge with other engineers to help quickly resolve customer issues.

Basic Qualifications:

• Bachelor’s degree in C.S. or M.I.S or foreign equivalent required from an accredited institution. Will also consider 2 years of progressive experience in the specialty in lieu of every year of education.
• Experience in Azure, DevOps, .Net, PowerShell, System/Server Administration, REST or GraphQL
• 1+ year .NET Core development experience using C#
• Attention to detail and security, growing mind, and continuous learner
• An entrepreneurial spirit, able to adapt and thrive in a fast-paced, investor-backed start-up environment.

Preferred Qualifications:

• At least 2 years of software development experience with C#, ASP.NET, or Java.
• Working knowledge of web services, ARM Management/Templates (Azure), EF Core, SQL Server, OAuth/Azure AD/Azure AD B2C
• Understanding of IT Ops and OWASP Top 10
• Experience in Cloud and RDS deployments and support
• Excellent written and verbal skills, including the ability to provide clear instructions and communicate complex technical information effectively.
• Problem Solver and Critical Thinking - handle technical and challenging customer situations
• Ability to debug applications written in native or managed code.
• Previous experience in customer service or support of products or services is preferred.

Benefits:

• Immediate access to healthcare, dental, and vision
• Option to participate in the company’s 401K plan, matching up to 3% of salary
• Sponsorship is available for the right candidate

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