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Director of Operations - Beverly Hills

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As the Southern California Director of Operations at Compass, you are a talented and sought after business professional who is passionate about introducing technology to real estate. You are excited to manage and continue building world class scalable operations for a high growth company. Reporting directly into our Regional President, you will ensure operational excellence while owning responsibility for identifying and building infrastructure elements critical to the region. You will work closely with functional leaders in product, operations, business development and finance teams from our headquarters in New York City, as well as local leadership across all Southern California Regional markets.

At Compass You Will:

  • Lead cross-functional operations teams to ensure business success and seamless support for Compass’s agents and staff
  • Work hand in hand with the Southern California Regional President to drive key strategic decisions and ensure successful implementation of all business critical initiatives
  • Measure and continually improve metrics and KPIs setting priorities and driving continuous improvement against results and targets
  • Build and implement strategies with market leaders to achieve overall company strategic priorities (e.g., technology adoption, inventory initiatives, people and culture initiatives, marketing operations)
  • Develop robust and scalable infrastructure that will allow us to expand our customer base & footprint across the Southern California market with speed and quality
  • Develop tools and processes to drive fiscal discipline and accountability
  • Ensure day to day high priority regional issues are resolved thoroughly, with a strong customer-service mindset

What We're Looking For:

  • 6-8+ years of experience in business operations, business development or management consulting (experience with a distributed workforce is also a plus)
  • Experience in business operations, business development or management consulting
  • Experience managing growing teams and developing employees while overseeing multiple projects simultaneously
  • MBA/advanced degree preferred, but not required
  • Ability to “see around corners”, diagnosing and treating issues before they boil over
  • Strong strategic planning and management skills
  • Data driven, solutions-oriented decision maker with strong analytical thinking
  • Excellent communicator who can effectively manage multiple stakeholders with a natural ability to connect with others
  • Agile and organized working style to manage and consistently prioritize key initiatives
  • Creative problem-solving abilities and a glass-half-full mentality
  • Passion to help build the future of real estate

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