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Customer Support Executive [Campaign Execution]₹2.16L – ₹2.4L
- Analyze and monitor customers email campaigns delivery
- Sharing campaign delivery reports with customer
- Understanding & responding to primary level customer queries issues over
phone or email / ticketing system
- Provide product trainings / demos to the customers
- Execute email campaigns on behalf of our customers
- Setup necessary configurations for our clients so that they use our product.
- Analyze and identify process changes or product enhancements
required & suggest if any.
- Monitor internal alerts and raise alarm for critical issues.
- Be available at flexible shift timings for best customer experience
Collegedunia at a glance
Collegedunia focuses on Classifieds and Internet Marketing. Their company has offices in Delhi. They have a large team that's between 201-500 employees. To date, Collegedunia has raised $150K of funding; their latest round was closed on September 2014.