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Enabling more productive conversations through behavioral science & technology

Senior DevOps Engineer- Data Team

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Cogito is advancing the way people communicate by applying machine learning to enhance conversations in real time. This is your chance to be a part of an industry leading team that is making a real difference using the latest cloud technologies for building highly-scalable products. Cogito performs in-call voice analysis and delivers real time guidance to agents and unprecedented insights to managers to an impressive portfolio of Fortune 500 clients.

We are looking for a Senior DevOps Engineer to join our Data Engineering Team to lead the design and deployment of the data analytics infrastructure that provides deep performance insights into the call center. The ideal candidate has experience building large-scale processing systems and in particular expertise in developing and maintaining cloud-native, microservices architectures. The candidate is passionate about reducing manual repetitive tasks, and takes pride in automating as much as possible. Additionally, the candidate is passionate about developing scalable and resilient real-time systems for AI-based products.


  • Act as the DevOps expert for the data engineering team, responsible for driving forward the architectural design efforts and organizing the team to execute on these designs efficiently
  • Collaborate with the Architecture Team and influence the designs for the broader platform architecture
  • Help to build the data team by attracting other engineers and enhancing our recruitment and interview process
  • Own the data engineering pipeline from build, test and publish to deployment and monitoring in production
  • Efficiently manage cloud resources to control costs


  • Bachelors or greater degree in Computer Science, Math, Computer Engineering or related technical discipline or equivalent experience
  • 5+ years in a DevOps or equivalent role
  • Ability and willingness to learn new tools and technologies


  • Demonstrated experience delivering scalable and secure cloud-based services to large scale production
  • Proficient programming / scripting languages to automate repeatable processes and develop/enhance microservice-based systems (e.g., Python, Java, C++, Go)
  • Extensive experience using AWS (or other cloud) systems, infrastructure and automation tools, such as CloudFormation and Terraform
  • Solid background in building microservice-based cloud-based SaaS platforms; Experience with container technologies including Docker and Kubernetes is a big plus
  • Extensive experience with configuration management tools, such as Ansible, Chef, Puppet etc
  • Extensive experience with Continuous Integration / Delivery tooling, such as Jenkins, Travis CI, CircleCI etc
  • Ability to troubleshoot and debug application related network issues
  • Excellent verbal and written communications skills and interpersonal skills
  • Detail oriented and able to meet commitments in a rapidly expanding environment
  • Demonstrate a history of working in environments with any of the following compliance standards: PCI, HIPAA etc
Boston • Massachusetts
Job type
Visa sponsorship
Not Available


Your choice of comprehensive benefits for you and your family’s health, dental, vision, disability, and life insurance


401(k) retirement plan options

Parental leave

Company paid parental leave upon hire


Competitive pay, stock options, and annual bonus eligibility

Generous vacation

20 days vacation time, 5 days sick time, 2 floating holidays and 11 company holidays (yes, Patriot’s Day is a holiday)

Company meals

Frequent catered lunch and live product demos. Stocked groceries in the kitchen


Pre-tax commuter benefits

Professional development

Ongoing professional development and cross-training


Casual dress and fun office atmosphere

Cogito at a glance

Enabling more productive conversations through behavioral science & technology

Cogito focuses on Healthcare, Financial Services, CRM, Machine Learning, and Artificial Intelligence. Their company has offices in Boston. They have a mid-size team that's between 51-200 employees. To date, Cogito has raised $92.5M of funding; their latest round was closed on September 2019.

You can view their website at or find them on Twitter and LinkedIn.

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