This is a community-generated profile. If you would like to claim it, please log in or sign up.
Avatar for Cogito

Enabling more productive conversations through behavioral science & technology

Account Manager

$65k – $85k AngelList Est.
Apply now

Cogito instantly analyzes hundreds of conversational behaviors to provide live guidance combined with a real-time measure of customer experience. As we continue to build our business, we’re hiring Account Managers to build and grow relationships with our enterprise clients. This is an opportunity to be a part of building something big in a company who brings the latest findings in AI and behavioral science into our product and our workplace. In this role you will bring your deep industry knowledge to sell Cogito’s unique software to the largest companies within the healthcare vertical. You will be managing our largest clients and looking for opportunities to grow our existing footprint. In this role you will be responsible for extending Cogito’s position in assigned accounts, providing strategic vision, tactical execution and leadership necessary to drive business growth, increase adoption and market share.

Responsibilities:

  • Responsible for the retention and expansion of existing Client business by developing opportunities with key stakeholders within Cogito's largest clients to envision, develop, purchase and implement the Cogito software and professional services
  • Plan, prepare and deliver executive business review within the Client while demonstrating Cogito’s value on a consistent basis, ie; monthly, quarterly
  • Articulate Cogito’s value proposition, positioning our solution as a long-term supplier and business partner to advance the mission of the client
  • Develop and execute strategic account plans that clearly delineate business goals and growth strategies for Cogito’s clients
  • Develop and maintain detailed working knowledge of Cogito’s clients including; key business drivers, key business stakeholder’s business models and the competitive landscape
  • Understand the customer’s decision-making processes and constraints – time, budget, relationships, etc
  • Work collaboratively with internal product, engineering, client services and behavioral science teams to improve processes and ensure clients understand our value proposition and how they can succeed with Cogito

Requirements:

  • 5+ years of successful experience in customer success or professional services or program management with Fortune 50 and Fortune 100 clients
  • Track record exceeding targets and quotas Comfortable presenting to and working with the most senior personas within customer service and operations
  • Experience building strong partnerships and advocacy with clients
  • Mastery in developing trusted vendor relationships with economic buyers and the C-Suite
Location
BostonRemote
Hires remotely
Everywhere
Job type
Full-time
Visa sponsorship
Not Available

Healthcare

Your choice of comprehensive benefits for you and your family’s health, dental, vision, disability, and life insurance

Retirement

401(k) retirement plan options

Parental leave

Company paid parental leave upon hire

Equity

Competitive pay, stock options, and annual bonus eligibility

Generous vacation

20 days vacation time, 5 days sick time, 2 floating holidays and 11 company holidays (yes, Patriot’s Day is a holiday)

Company meals

Frequent catered lunch and live product demos. Stocked groceries in the kitchen

Commuter

Pre-tax commuter benefits

Professional development

Ongoing professional development and cross-training

Miscellaneous

Casual dress and fun office atmosphere

Cogito at a glance

Enabling more productive conversations through behavioral science & technology

Cogito focuses on Healthcare, Financial Services, CRM, Machine Learning, and Artificial Intelligence. Their company has offices in Boston. They have a mid-size team that's between 51-200 employees. To date, Cogito has raised $92.5M of funding; their latest round was closed on September 2019.

You can view their website at http://www.cogitocorp.com or find them on Twitter and LinkedIn.

More jobs at Cogito

View all jobs

Data Engineer

Future Cogician

Telephony QA Engineering Co-op

Quality Assurance Engineer

UX Researcher