ServiceNow Developer

Job Profile:
The ServiceNow Developer will be responsible for core system configuration. Gathering and documenting user and process requirements, functional requirements, and developing technical requirements. Developing workflow customizations and flow designer, and supporting the Service transformation teams. The candidate will have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow - ITSM capabilities. This includes, but is not limited to Incident Management, Change Management, Problem, CMDB Management, Service Catalog, Problem Management modules. Creation of Knowledge articles from Incidents, posting Problem Workarounds to available incidents, understanding and working with Standard Change catalog.
Key Job Functions:
Strong understanding of ServiceNow Development Platform including some of ITSM, CMDB, Asset Management, Change Management, Custom Development, etc.
Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
Working knowledge in ServiceNow as well as one of Java/C#, Python, SQL
Hands-on knowledge of JavaScript-ES5
Hands-on knowledge of HTML, JavaScript, AJAX, and third party controls
Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
Participate in ongoing production support and end user support
Ability to efficiently and appropriately estimate work effort requirements