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Renting Sets You Free !

Customer Support Executive

₹2.16L – ₹2.52L
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Cityfurnish is looking for a Customer Care executive to join our company who will act as liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and queries and keeping customer satisfaction as an utmost priority.

Responsibilities
1. Manage inbound calls
2. Identify and assess customers’ needs to achieve satisfaction.
3. Build sustainable relationships and trust with customer accounts through open and interactive communication.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Follow communication procedures, guidelines and policies
6. Update customer information in the customer service database during and after each call.
7. Act as a liaison between the delivery team, customers and vendors.
Location
Pune
Job type
Full-time
Visa sponsorship
Not Available
Hiring contact

CityFurnish.com at a glance

Renting Sets You Free !

CityFurnish.com focuses on E-Commerce, Business Services, Online Rental, and Furniture. Their company has offices in San Francisco and Delhi. They have a mid-size team that's between 51-200 employees.

You can view their website at http://www.cityfurnish.com or find them on Twitter, Facebook, and LinkedIn.

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