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Digital democracy platform, connecting policy-makers with their community of citizens

Business Development Manager UK

£40k – £60k
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Do you want to help shape local democracies for the digital age? Are you looking for an international and fast-paced yet collaborative environment to thrive in?

You have come to the right place.

CitizenLab is a Brussels-based social impact scale-up that aims to improve democracy for the digital era. The SaaS platform is already being used by 125 cities and municipalities in 8 different countries, facilitating two-way communication between local governments and its citizens. Since it was founded in 2015, CitizenLab gave 250.000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. After recently having raised a significant funding round, CitizenLab is looking for mission-driven talent to join on its mission to have 2,5 million citizens actively participate via its e-democracy platforms in cities all over the world.

Business Development Manager at CitizenLab

We are looking for a result-driven Business Developer to help us expand into the United Kingdom. You care deeply about the future of our democracy and have a keen interest in working with the public sector.

Craft and implement sales plans to ensure the growth of our customer base.
Create new business opportunities with the public sector by networking, attending fairs, meetings, social media, and more.
Track and present sales results and forecasts.
Build lasting customer relationships and understand their needs.
Help perfect our current sales process into something repeatable.
Identify industry trends and shifts. Adjust to acquire growth while retaining our company’s values.
Collaborate closely with the rest of the sales team to constantly share learnings and help each other grow to our full potential.

What do we expect from you?

3+ years of hands-on experience working in business development, sales, or similar.
Enthusiasm, humour, empathy, and the ability to convey this through phone, email and in-person communication.
People have to enjoy talking to you. And you have to enjoy talking with them.
Hungry to learn and teach. We invest heavily in making each other better.
Bias towards immediate action and results. You’ve got to love measuring your own progress.
Willingness to take responsibility and accountability that comes with the autonomy in the role of Business Development Manager.
You have experience either working with or in the public sector. And a big appetite to improve the functioning of our democracies and the efficiency of public services!
A strong network in the UK public sector is a big plus.
Eagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.

What can you expect from us?

Unlock your full potential and have an impact at scale. We're daily working with +125 governments to connect them to their citizens.
Become a key factor in our rapid transition from startup to scaleup. We're in an exciting, rapid-growth phase.
Work in a fast-paced, collaborative and supportive environment. Right in the heart of Brussels.
Be part of our dynamic and international team. We organise many team activities and go for lots of spontaneous after-works... which inevitably turn into political discussions after two beers—that's an interest we all share. :)
Informal work vibe with open communication and full transparency on results. We're in it together.
Participate in inspiring team lunches, bi-quarterly strategic town halls, or bi-yearly off-site team retreats.
Receive a competitive salary package, incl. perks such as 26 paid holidays, your own laptop, flexibility on working from home, and more.
CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply.

Meet your team

People you would work with in this role

Aline Muylaert

Avatar for Aline Muylaert
Digital democracy builder & co-founder @citizenlabco. Passion for urban innovation & modern art.

Work-from-home friendly

Have total autonomy to work from home a few times a week 💻

Generous vacation policy

Well-being first! You'll get 26 paid holidays per year 🏝

Bi-weekly team lunches

Bi-weekly sessions with the team to learn about our civic tech 🌯

Train subscription

We'll cover that for you, of course 🚂

Personal training budget

Need a book or want to attend a conference? We can only support that 📖

Monthly team event

Once a month, we do something really fun together! 😚

Macbook from work

Get a laptop, a monitor, headphones, and everything else you need to be most productive 🎧

Hq in brussels

Work from our HQ in Brussels, in the heart of the city - right in front of the Bourse 🏛

CitizenLab at a glance

Digital democracy platform, connecting policy-makers with their community of citizens

CitizenLab focuses on SaaS, Governments, Government Innovation, Europe, and Public Sector. Their company has offices in Brussels. They have a small team that's between 11-50 employees. To date, CitizenLab has raised $3.438M of funding; their latest round was closed on May 2019.

You can view their website at https://www.citizenlab.co or find them on Twitter, Facebook, and LinkedIn.

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