Avatar for Citi

Customer centric new financial technology product and service innovations

Product Manager, Digital Commercial Bank

$100k – $130k
Apply now
The Commercial Mobile/Digital Fraud Product Manager role is specifically responsible for strategic direction and managing the lifecycle of the mobile banking channels to provide a best in class and secure digital experience for our commercial clients. The Commercial Banking Mobile/Digital Fraud Product Manager is part of a team responsible for the design, development, innovation and ongoing management of all aspects of mobile banking and digital fraud mitigation.

The Product Manager takes full ownership and accountability to drive increased growth and profitability for mobile channels and digital fraud solutions of varying complexity - (mobile) browser optimization and app development/maintenance, iOS technology, Android technology, iOS tablet, Android tablet; (fraud) user authentication, malware detection, end-user prevention tools, transaction monitoring. This requires subject matter expertise in terms of industry focus/market competition, cyber intelligence knowledge and in-depth understanding of digital channel/product functionality and client needs.

The Product Manager must define the mobile strategy and create digital channel/product roadmaps that ensure client satisfaction, competitive parity, and realization of revenue targets and ensure fraud risk exposure is mitigated to the fullest extent. The Product Manager must also build critical partnerships with key business lines/partners (RMs, Sales, Service, Implementation, marketing, other business segments, Fraud Risk/Policy Management) to ensure the mobile channels/products are marketed appropriately and that the Sales teams are knowledgeable about each the channels/products, comfortable discussing them with their clients, and have the tools needed to sell (marketing materials, quick reference, demos, etc.).

The Product Manager is also responsible for ensuring channels comply with all internal bank policies and external laws and regulations. The Product Manager must have understanding of regulations governing the channels and be able to make necessary product modifications to ensure compliance with legal and regulatory changes. The Product Manager may also have cross-over responsibilities for Commercial Bank internet banking platform product development, as needed.

More jobs at Citi

View all jobs

Head of Innovation and Capabilities (Data Modeling & AI)

Apply now

Sr Design Strategist

Apply now