Avatar for Chewy

A trusted and convenient online destination for pet parents everywhere

Site Reliability Engineer

$110k – $160k AngelList Est.
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Our Opportunity:

Chewy is looking to hire Site Reliability Engineers at our Boston, MA location. Site Reliability Engineers are a cross between system and software engineers who are responsible for all operational aspects of Chewy’s e-commerce platform. The team is responsible for designing, building, monitoring, and maintaining the infrastructure of our internet-facing and internal services. We're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling Chewy’s technology stack. Come help us build a bigger and better Chewy as a Site Reliability Engineer. You will be part of a small family within Chewy that has a huge impact on our incredible growth. Ideal candidates will possess the ability to discuss complex technical concepts with a diverse audience across all areas of the organization. They will remain calm under pressure and always strive to add structure to high-pressure, fast paced tasks or projects.

What You’ll Do:

  • Focus on service stability and reliability by working with application owners to set SLOs, "Error Budget" and backup and DR strategies
  • Complete understanding of operational tools and concepts, such as alerting, monitoring, logging and health checks
  • Perform capacity planning and production readiness assessment
  • Embed with product teams during the design and requirements phase of new product development through to initial production launch
  • Identify requirements for other operational teams (release engineering, automation, etc.) during application development phase
  • Be a technology and DevOps evangelist for the rest of the company
  • Participate in on-call rotation for level 3 support escalations

What You’ll Need:

  • At least 5 years of experience working in an SRE role or similar
  • Hands on experience with orchestration and system configuration tools such as Ansible, Puppet, Chef, Terraform [preferred], etc.
  • Minimum 5+ years of experience in building and managing applications in public cloud platforms like AWS (preferred), GCP or Azure
  • Expert in building and maintaining highly available applications including redundancy, fail over, scalability, monitoring and performance
  • Highly skilled in identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues
  • Solid understanding/experience of web services, databases and relating infrastructure/architecture
  • Experience working with open source community (troubleshooting, patch submission, etc.)
  • Demonstrated 5+ years of Linux System Administration
  • Experience with CI tools such as Bamboo, Jenkins, CircleCI
  • Ability to organize, troubleshoot and continuously learn
  • Previous experience working within controls such as SOX, PCI, etc
  • Candidate must possess a Bachelor’s degree in Computer Science, or related field, or equivalent experience
  • Position may require travel

Bonus (if applicable):

  • AWS Certified Solutions Architect
  • Advanced Terraform knowledge and orchestration using Jenkins
  • Datadog Integration expertise for containers

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact HR@Chewy.com.

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy (https://www.chewy.com/app/content/privacy).

Location
Boston
Job type
Full-time
Visa sponsorship
Not Available

Healthcare benefits

Dental, medical, and vision insurance

Matching 401k

Unlimited pto

Unlimited vacation for salaried team members

Pet-friendly office

Canine companions welcome any day of the week!

Employee discount

20% off on Chewy.com

Chewy at a glance

A trusted and convenient online destination for pet parents everywhere

Chewy focuses on E-Commerce, Retail, Pets, Customer Service, and Customer Experience. Their company has offices in Dania Beach. They have a very large team that's between 1001-5000 employees. To date, Chewy has raised $451M of funding; their latest round was closed on April 2017.

You can view their website at http://www.chewy.com or find them on Twitter, Facebook, and LinkedIn.

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Manager, Vendor Systems & Services (Merchandising)

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