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Customer Service Guru, Community Manager

$55k – $100k • 0.1% – 1.0%
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Put simply, customer success is going to be absolutely crucial to Checkbook Inc’s success. You will be responsible for executing on and defining a repeatable process for getting customers (individuals and businesses ) from day 1 to happy and growing accounts as quickly as possible.
This includes some level of customer support. We are also entrusting you with the success of our customers. It's about personal relationships and ability to architect the process. You should be ready to roll up your sleeves, and work day and night executing. The right candidate will be heavily focused in retaining our client base as well as eager to build a team from scratch.

Additionally you are responsible for curing and maintaining our company’s digital footprint, awareness, subscribers, and leads and basically its outward facing image. This role requires a high level of creativity, attention to detail, and project management skills. Our success is based upon your strategic customer skills.

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