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Personalization. Automated

Customer Success Intern

$23k – $24k
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Cerkl is seeking a dragon slayer to join our roster of engagement enthusiasts. Ideal candidate would be driven, curious, enjoy solving problems, flexible, and excited to learn.

You would spend the internship learning from our knowledgeable, helpful, and kick-ass Customer Success team. You would work closely with our company leaders to create, execute, and refine processes to satisfy and delight our customers.

Some projects you would be working on during your time with us:

  • Preparing for new client launches
  • Analyzing current client's insights & metrics
  • Identify successful customers
  • Overall process improvement
  • Standardize data collection
  • Develop customer relations
  • Communicate new feature releases
  • Support customer questions and feedback
  • Build a brand specifically for Cerkl's Customer Success

You will leave with a better understanding of all aspects of growing a company and culture (plus a really solid line on your resume). And yes, it's paid.

Sound like you? Terrific. Email your resume and cover letter to Maddy@cerkl.com.

Meet your team

People you would work with in this role

Maddy Rieman

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Director of Customer Success - Cerkl

Rachel Folz

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First marketing hire at Cerkl. Priors include Raycom Media and nonprofit marketing. Website, content, and data are my specialities.

Barry Williams

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Via
Savvy marketer whose skills have been proven in environments large and small; tech enthusiast who thrives in evolving environments; people-oriented optimist.
Cerkl CEO. Prior, founded Incigna (sold) and WhatIfSports (sold to FOX). E&Y Entrepreneur of the Year finalist. Cintrifuse Board Member.

Cerkl at a glance

Personalization. Automated

Cerkl focuses on Email Newsletters, Personalization, Higher Education, and Hr Tech. Their company has offices in Cincinnati. They have a small team that's between 11-50 employees.

You can view their website at https://cerkl.com or find them on Twitter and Facebook.

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