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Product Information Management & Publishing for E-Commerce

Customer Success Ninja

$48k – $60k • 0.1% – 0.1%
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Catsy is a pioneer in e-Commerce content that makes it easy for brands to convert more customers and win Market Share.

Before Catsy, we were on the other side of the challenge as users trying to organize product attributes and syndicate product content. It was a painful process that was error-prone, involved spreadsheet gymnastics and a lot of ad-hoc manual processes to get it right. And then do it all over when a product attribute changes. In search of a solution to this challenge, we started Catsy. And now with our solution, marketing managers at brands could do this with fewer errors and less stress!

Our SaaS product is recession-proof and the market is growing very quickly.

The most successful candidate has experience with technology, cloud, and browser-based business applications.

Here are some of your qualifications:

* You like talking to users and enjoy helping them
* You have worked with users and dealt with their daily technical and data issues
* You like researching activities to analyze client progress
* You like monitoring new and existing project plans and executions for desirable results
* You have 5+ years of experience in a similar role and are looking for an opportunity to grow in your career
* You are a natural motivator and people are attracted to your charisma, style, and leadership
* You enjoy the challenge of onboarding, implementations and customer success and can transfer your success to the users!
* You earn respect instead of expecting it

If this describes you, we want to talk to you!

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