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The sleep startup that created the perfect mattress, sheets, and pillow for everyone.

Wholesale Account Coordinator

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Looking for a job to get you out of bed?

At Casper, we believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life!

The Wholesale Account Coordinator will be responsible for providing administrative support to the wholesale team as well as serving as a liaison between the team and other departments such as finance and customer experience. The Coordinator will also serve as a point of contact for wholesale accounts, and will be responsible for onboarding new accounts, compiling reports, identifying any order issues, and following up on billing and order issues.

Casper (casper.com) is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest-growing consumer brands of all time, and its product line has expanded to include sheets, pillows, a matching foundation, and a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in 2017, and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

Provide administrative support to the UK/ EU wholesale team

Compile reports and provide analysis to identify order issues, billing discrepancies, and shipping problems

Serve as a liaison between the wholesale team, operations team, customer experience team, and finance

Work with UK/ EU Account Manager to record and ensure timely shipping and deliveries

Coordinate with Operations to ensure inventory levels for all partners

Onboard new products and accounts

Provide regular follow up reporting with accounts regarding billing, shipping, and order management

Create training materials

Organize SKU catalog and create product knowledge documents to share out with accounts

Respond to account inquiries and escalate as necessary

Our dream candidate is...

A degree in Marketing, Communications, or a similar field

Passion for retail and e-commerce

Exceptional organizational, verbal and written communication skills, and attention to detail

A customer-oriented, self-starter attitude

2 years experience in a related field or similar role

Yes, we’re friendly. Here’s our story!

Casper (casper.com) is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest-growing consumer brands of all time, and its product line has expanded to include sheets, pillows and a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in 2017, and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

The syrup on your waffles

  • Competitive compensation package inclusive of a base salary, a target bonus, and equity, so that you’re part of the Casper family
  • Generous vacation policy
  • A cool office in London
  • Free snacks and coffee
  • A full gifted bed set when you join (mattress, sheets, pillows, the works)!

If you dream about this stuff this job is probably right for you. **** We look forward to learning more about you, but if you’re feeling sleepy, take a nap before applying!

Medical, vision & dental insurance

Unlimited paid time off

Bi-weekly catered lunches

Health Incentives

Full gifted bed set

+1 more

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