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The sleep startup that created the perfect mattress, sheets, and pillow for everyone

Sleep Specialist - Toronto Premium Outlets - Halton Hills, ON

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Looking for a job to get you out of bed?

As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Casper’s offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good night’s sleep.

Nuts and Bolts:

This is an hourly role based in our retail store. You must be able to work at minimum 3 days a week with availability during “peak” retail hours such as nights, weekends, and holidays but also occasional early mornings and late evenings for inventory & visuals as needed.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do:

  • Provide exceptional service to every person that walks through our doors
  • Maintain the highest level of product knowledge and expertise
  • Ensure cleanliness, hygiene standards, and the visual integrity of the store are maintained at all times
  • Create and process in-store sales
  • Assist customers with product carryout from store
  • Receive, process, and put away inventory replenishment deliveries as needed
  • Assist with setting up and executing community programs and events
  • Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience

Our dream candidate is...

  • Excellent communicator with a passion for people
  • Strong written and oral communication skills
  • Effective and expedient problem-solver with a meticulous attention to detail
  • Passion for Casper's core mission and values
  • Positive attitude and feels there is no task too small
  • Self-starter; entrepreneurial disposition
  • Eager to be at the frontline of a fast-paced and growing brand
  • Must understand and appreciate experiential retail
  • Ability to lift 50 lbs. and be on your feet all day
  • Able to meet physical demands including but not limited to climbing ladders, bending, and moving boxes.

Medical, vision & dental insurance

Unlimited paid time off

Bi-weekly catered lunches

Health incentives

Full gifted bed set

+1 more

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