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The sleep startup that created the perfect mattress, sheets, and pillow for everyone.

Sleep Specialist (Retail Sales Associate) - Wrentham Village Premium Outlets - Wrentham, MA

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Looking for a job to get you out of bed?

As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Casper’s offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good night’s sleep.

Nuts and Bolts:

This is an hourly role based in our retail store. You must be able to work at minimum 3 days a week with availability during “peak” retail hours such as nights, weekends, and holidays but also occasional early mornings and late evenings for inventory & visuals as needed.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do:

* Provide exceptional service to every person that walks through our doors
* Maintain the highest level of product knowledge and expertise
* Ensure cleanliness, hygiene standards, and the visual integrity of the store are maintained at all times
* Create and process in-store sales
* Assist customers with product carryout from store
* Receive, process, and put away inventory replenishment deliveries as needed
* Assist with setting up and executing community programs and events
* Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience

Our dream candidate is...

* Excellent communicator with a passion for people
* Strong written and oral communication skills
* Effective and expedient problem-solver with a meticulous attention to detail
* Passion for Casper's core mission and values
* Positive attitude and feels there is no task too small
* Self-starter; entrepreneurial disposition
* Eager to be at the frontline of a fast-paced and growing brand
* Must understand and appreciate experiential retail
* Ability to lift 50 lbs. and be on your feet all day
* Able to meet physical demands including but not limited to climbing ladders, bending, and moving boxes.

Medical, vision & dental insurance

Unlimited paid time off

Bi-weekly catered lunches

Health Incentives

Full gifted bed set

+1 more

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