Avatar for CasaOne

CasaOne helps businesses lease and rent furniture, fixtures, and decor.

Director of Operations

$130k – $160k • 0.03% – 0.1%
Apply now
About CasaOne:
CasaOne is a home furniture rental company that helps property managers, realtors, stagers and residents experience and access furniture, furnishings, decor, and equipment on demand. Our full-service offering includes a wide selection of products, affordable monthly rental plans, 3D visualizations, rent-to-own options and white-glove service in as early as 2-3 business days.
casaone.com

About BureauOne:
BureauOne converts furniture into a utility for businesses. BureauOne is a furniture rental company that helps businesses experience and access furniture, fixtures, and equipment without going through the myriad challenges that are associated with buying office furniture. BureauOne offers a full-service product including white-glove storage, delivery, and installation on-site.
bureauone.com

At CasaOne and BureauOne you will have an opportunity
- to increase your rate of learning exponentially by defining hard problems and solving them
- to partake in a high-growth journey and increase revenues 5x+ y-o-y
- to be an early innovator in the shifting trend: ‘ownership economy’ -> ‘access economy’
- to build a category-defining platform for FF&E (Furniture, Fixture, and Equipment) leasing
- to build high-performance teams

About the role:
As the Director of Operations, you will be responsible for developing long-term strategies and work closely with all teams in CasaOne to solve problems for our customers. Responsibilities will include, overseeing Company’s daily operations, negotiations, budgeting, purchasing, vendor management, strategic partnerships, hiring & on-boarding talent as well as maintaining accountability to critical processes via regular audits and rigorous data analysis. You will be responsible for the growth and profitability of the Company and you will strive towards developing Operational Excellence. You have a strong sense of ownership and pride in your performance and its impact on company’s growth success. To succeed and thrive, you will need to be open but critical mind of an experimenter and a go-getter’s attitude.

Role
• Liaise with the leadership team to make decisions for operational activities and set strategic goals Operations;
• Plan, implement and manage overall long-term business success strategy;
• Provide strategic leadership in the development and implementation of overall business practices, financial performance, operational compliance & excellence, customer satisfaction, and team development;
• Plan and monitor the day-to-day running of business to ensure smooth progress;
• Understand and manage cost contributors to positively affect the P & L;
• Supervise staff and provide constructive feedback to improve overall productivity;
• Collaborate with department management to develop financial plans;
• Review financial information frequently;
• Oversee all warehouse operations & strategies;
• Ensures administration and warehouse governance is developed and implemented, including but not limited to, productivity and internal controls;
• Develops strategies to monitor and correct governance issues;
• Track, monitor and forecast quarterly warehouse budget impacts and annual plans.
• Develop and drive uniformity in warehouse/install policies and procedures (including staffing);
• Improve Operational efficiency;
• Monitor revenue margins;
• Research and implement new directives for business growth and prosperity;
• Develop and refine a culture that promotes continuous improvement towards world-class performance;
• Establish departmental budgets and manage actual expenditures monthly;
• Communicates KPI’s weekly, monthly, and quarterly;
• Participate in company marketing and sales efforts;
• Interviews, hires and trains employees;
• Develop policies and procedures and encourage adherence;
• Manage relationships with external partners and vendors;
• Develop a culture of engagement, communication and recognition to drive retention of team members.

Essential Requirements:
• MBA with 10+ years of experience as Director of Operations or similar position, with growth-focused experience in B2B, SaaS startups.
• 10+ years experience in a leadership role
• In depth knowledge of diverse business functions and principles such as Supply chain, Logistics, Finance, Customer service, Human resources, etc.
• Strong verbal and written communication abilities
• Effective decision-making skills
• Experience with developing budgets and writing business plans
• Experience in management roles in startup ecosystem (e-commerce company)
• A self-starter attitude with initiative and drive, and capable of executing rapidly with limited strategic direction
• Proven track record of launch to scale-up
• Ability to work with a wide range of individuals
• Self-Motivated and high focus on prioritizing in ambiguity
• Bias towards execution and orientation towards high performance output
• Strong people management capabilities
• Strong analytical skills

Opportunities:
• to increase your rate of learning exponentially by defining hard problems and solving them
• to partake in a high-growth journey and increase revenues 5x+ y-o-y
• to be an early innovator in the shifting trend: ‘ownership economy’ -> ‘access economy’
• to build a category-defining platform for FF&E (Furniture, Fixture, and Equipment) leasing
• to build high-performance teams

CasaOne is Proud to be an equal opportunity employer (EEO) and value diversity at our company.

More jobs at CasaOne

View all jobs

HR Manager

Apply now

Tech Lead

Apply now

Senior Backend Developer

Apply now

Product Manager

Apply now