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Data-driven general store for a world in transit

Driver Operations Associate

$50k – $80k • 0.1% – 0.25%
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The Driver Operations Associate role is a unique opportunity to help expand Cargo’s core service. This is a critical role as it interfaces with drivers who work with Cargo, in order to make the driver onboarding process as efficient as possible, maximize driver engagement, grow conversion of in-vehicle sales, and quickly launch new markets. This operations-driven role requires a combination of detail-oriented data analysis, creative problem solving, and strong written and verbal interpersonal ability to interact with our driver partners.

This is a rigorous business side role in a high growth environment, and you will work directly with the Cargo operations team, as well as with our various engineering and brand teams. This role will have responsibility for the growth of the Cargo driver supply, which directly affects the success of the company and our ability to successfully leverage our distribution network to negotiate successful brand partnerships.

APPLY ONLINE (SF): jobs.lever.co/cargo/465c39f2-2a1a-40d3-847d-53bebd1d106c?lever-origin=applied…

APPLY ONLINE (NYC): jobs.lever.co/cargo/362e76b5-f33d-49d6-a742-fd606a8aee16?lever-origin=applied…

Responsibilities
-- Plan and execute analysis that informs key business initiatives, including driver supply acquisition campaigns, launch efforts, promotion incentives, driver engagement programs, and more
-- Use data-sourced insights to drive your decision making
-- Collaborate with our brand team to balance incoming inventory with the growth of our driver supply
-- Interact with drivers on a daily basis via our various driver support channels, including email, text, social media and phone
-- Oversee the driver application and approval process
-- Work with the product and engineering team to continually improve our operations processes

Requirements
-- Undergraduate degree from a top-tier university
-- 1-3 years of post-undergrad experience, preferably in a consulting or finance role, or an operations role at a strong company
-- A passion for technology, transportation and/or retail
-- The ability to make data-backed decisions, solve problems creatively, and think on your toes
-- Strong written and verbal communication skills
-- Experience using SQL is a plus, though not mandatory

Meet your team

People you would work with in this role

Eric Aleman

Avatar for Eric Aleman
SVP of Finance, Analytics, and Strategy at Cargo

Jeff Cripe

Avatar for Jeff Cripe
Ecom guy using ride-share to disrupt retail. Founder Cargo • Worked at @Birchbox, @Christie's Auction House • Studied at @Yale University

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