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Say "hello" to better care!

Senior Natural Language AI & Machine Learning Engineer w/ Web Application Skills

$120k – $135k • 0.5% – 1.0%
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care.coach is pioneering human-in-the-loop digital avatars that psychosocially support and improve behavioral health among the highest-need, highest-risk patients (typically elderly) both in the hospital and at home. Please check out youtube.com/watch?v=SM-jDB3Kf14 or wired.com/story/digital-puppy-seniors-nursing-homes for more info about how we help people living at home. Our latest clinical study also shows that our avatars reduce falls among hospitalized elders by 80%+ and significantly mitigate delirium and loneliness.

We're looking for a talented and mission-aligned engineer to join our team in a key technical role --

Core Responsibilities:

* Coordinate with engineering, operational, and healthcare personnel to identify and specify software development priorities and to provide technical documentation and recommendations
* Prepare data, including sensitive patient medical records and avatar interaction data, for use in machine learning systems
* Assist in the architecture, engineering, and development of data-producing/consuming software, including changes to legacy web application software, to optimize the use of machine learning and AI techniques
* Design and implement conversational AI systems:
- Automate patient-avatar conversations using automatic speech recognition (ASR), natural language processing (NLP), and natural language generation (NLG) techniques
- Intelligently and in real-time divert interactions to human staff if the AI system has low confidence
- Dynamically learn and improve conversational AI based on the self-labeling nature of diverted interactions
- Apply advanced techniques to compensate for environmental noise and age-related changes in speech

Basic Requirements:

* MS or PhD in Computer Science or Software Engineering, or equivalent experience developing complex software
* 5+ years of experience (including grad school) developing machine learning and voice/conversation-based applications for practical use
* 2+ Years in an agile software development environment, preferably with a startup
* 2+ Years experience developing web-based applications and working with RESTful APIs
* Knowledge of software engineering principles
* Self-motivated, independent thinker capable of working within a multi-disciplinary, diverse team

Additional Desired Experience:

* LAMP stack w/ PHP
* Django framework
* Application of machine learning and AI techniques to healthcare data and use cases
* Audio signal processing and noise reduction
* Machine vision
* Development of data mining, analytics, dashboards and reporting systems

Our office is located in Millbrae, CA, within walking distance of BART and Caltrain, and right next to the SFO airport.

Join us!

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