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Say "hello" to better care!

Senior Natural Language AI & Machine Learning Engineer

$120k – $140k • 0.2% – 0.5%
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care.coach is pioneering human-in-the-loop digital avatars that psychosocially support and improve behavioral health among the highest-need, highest-risk patients (typically elderly) both in the hospital and at home. Please check out https://care.coach/news-clip and http://www.prweb.com/releases/care_coach_expands_avatar_deployments_to_fight_covid_19_loneliness_epidemic/prweb17014415.htm for more info about how we help people living at home. A 2019 Stanford-authored clinical study paper at https://www.jmir.org/2019/10/e13440 also shows that our avatars reduce falls and delirium among hospitalized elders by 80%+ and significantly reduce loneliness.

We're looking for a talented and mission-aligned engineer to join our team in a key technical role --

Core Responsibilities:

  • Coordinate with engineering, operational, and healthcare personnel to identify and specify software development priorities and to provide technical documentation and recommendations
  • Prepare data, including sensitive patient medical records and avatar interaction data, for use in machine learning systems
  • Assist in the architecture, engineering, and development of data-producing/consuming software, including changes to legacy web application software, to optimize the use of machine learning and AI techniques
  • Design and implement conversational AI systems:
    • Automate patient-avatar conversations using automatic speech recognition (ASR), natural language processing (NLP), and natural language generation (NLG) techniques
    • Intelligently and in real-time divert interactions to human staff if the AI system has low confidence
    • Dynamically learn and improve conversational AI based on the self-labeling nature of diverted interactions
    • Apply advanced techniques to compensate for environmental noise and age-related changes in speech

Basic Requirements:

  • MS or PhD in Computer Science or Software Engineering, or equivalent experience developing complex software
  • 5+ years of experience (including grad school) developing machine learning and voice/conversation-based applications for practical use
  • 2+ Years in an agile software development environment, preferably with a startup
  • 2+ Years experience developing web-based applications and working with RESTful APIs
  • Fluency in Python & MySQL
  • Knowledge of software engineering principles
  • Experience managing small numbers (e.g. 2) of direct reports
  • Self-motivated, independent thinker capable of working within a multi-disciplinary, diverse team
  • reliable - 3 or less sick days taken in last year

Additional Desired Experience:

  • LAMP stack w/ PHP
  • Django framework
  • Application of machine learning and AI techniques to healthcare data and use cases
  • Audio signal processing and noise reduction
  • Machine vision
  • Development of data mining, analytics, dashboards and reporting systems

Our office is located in Millbrae, CA, within walking distance of BART and Caltrain, and right next to the SFO airport.

**NOTE: We do NOT EVER offer visa sponsorship and this is NOT a remote position!!! If you are on any kind of visa or want to work from home, please do not apply.

Join us!

care.coach at a glance

Say "hello" to better care!

care.coach focuses on Healthcare, Health Care Information Technology, Hospitals, and Digital Health. Their company has offices in Millbrae. They have a small team that's between 11-50 employees.

You can view their website at http://care.coach or find them on Twitter, Facebook, and LinkedIn.

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