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The fastest growing healthcare provider review website

Sales Development Representative

$45k – $55k • No equity
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CareDash, a venture-backed startup located in Cambridge, MA, is America's fastest growing healthcare review website. We launched in 2016 to address two troubling trends in the healthcare space: review sites catered to patients of a higher socioeconomic status, and many existing sites accepted financial compensation in exchange for the removal of negative reviews. Since 2016, we've built CareDash into the most transparent, accessible, and inclusive healthcare review site and have empowered millions of users to feel informed and confident making important decisions about their healthcare. Join our team and help us further our mission. Trusted reviews. Trusted care.

CareDash is looking for a self-motivated and hard-working Sales Development Representative to join our growing sales team! Working under the direction of our Enterprise Partners, the Sales Dev. Rep. will have significant opportunities to grow, learn and contribute to the upward trajectory of our enterprise sales team. The successful candidate is resourceful, flexible, and determined. The Sales Dev. Rep. will be expected to develop a keen understanding of who potential CareDash users are in order to systematically and creatively grow our prospect list through research, outreach, and qualifying and calling leads. The overarching goal will be to support the Sales team in driving new business opportunities, leaving no stone unturned. If you're looking for immense career growth opportunity and are excited to play a pivotal role in building the sales team at a dynamic and fast-paced start-up, this is the role for you! 


* Extensive prospecting through research, cold calling and emails;
* Manage outbound efforts and maintain pipeline of active leads; 
* Prioritize, qualify and generate interest with target demographic;
* Research, develop and regularly follow up with potential and new accounts (i.e. adding contacts, sending regular emails, strategic appointment setting);
* Pass qualified sales opportunities to the sales manager;
* Schedule meetings with prospects and educate sales rep as necessary;
* Consistently achieve monthly meetings quota to ensure revenue objectives;
* Become a trusted resource and develop strong relationships with prospects and overcome prospect objections;
* Accurately record information and activity on CRM;
* Update lead scoring and prospect interaction to ensure efficient lead management;
* Develop keen understanding of CareDash product and user profile;
* Act as brand ambassador and educate prospects on CareDash opportunity and communicate clearly about our product;
* Comfortably interact with prospects via telephone and email;
* Conduct market research to identify trends and opportunities, connect with key players, generate interest and develop accounts to stimulate opportunity;
* Pitch in and do whatever needs to get done to help the Sales Team as a collective whole;
* Provide closed-loop feedback to ensure continuous process optimization; and
* Gather market insights and customer feedback and share with sales and marketing team to improve campaigns and lead value.

Required Skills/Experience:

* Bachelor degree or equivalent experience required;
* 2+ years of cold calling and relevant sales experience;
* Strong writing, communication and research skills;
* Positive phone presence and excellent listening skills;
* Stellar time management, professionalism and team player skills;
* Ability to articulate our value proposition;
* Proficiency with standard corporate productivity tools (email, voicemail, MS Office).
* Computer literacy; and
* Demonstrated team player.

Please note: At CareDash, we value the whole person and the nuances of unique experience, which is why we encourage potential applicants to apply even if they do not meet all criteria. We are committed to adding new and different perspectives to our team and encourage individuals of all races, ethnicity, religions, ages, abilities, sex, genders, sexual orientations and gender identities to apply. We value passion, dedication, and a willingness to learn and believe that diversity is a fundamental strength. 

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