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Healthier cultures, one employee at a time

Operations Manager

$65k – $85k • No equity
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Bravely connects employees to on-demand professional coaching in the key moments that define the employee experience, making it possible for companies to foster a culture that attracts and retains talent.

We are looking for an Operations Manager to work as part of our Operations team. This person will work to provide seamless experiences for key stakeholders: clients, Pros (that’s what we call our coaches) and employees.

Our ideal candidate is analytical, organized and data-driven, with excellent written and interpersonal communication skills. This is an incredible opportunity to work across a company, supporting the all critical functions of the business.

What you’ll do
-- Design, build, and optimize processes across every department, including recruiting our Pros and supporting our employees
-- Coordinate logistics for programs and events — both digital and on-site — designed to introduce and engage employees at our clients
-- Manage support function to provide real-time trouble-shooting for all stakeholders
-- Analyze performance data and derive insights that can help inform operational decisions

About you
-- You love to create structure and processes, and are highly organized and thrive when juggling multiple responsibilities
-- You work under tight deadlines and will do whatever it takes to get the job done
-- You are a critical thinker who is able to pick up and apply new concepts quickly and use your own knowledge to improve process
-- You make decisions rooted in data, and have spent plenty of time buried in a spreadsheet

Requirements
-- 2+ years of operational work experience (preferably in a fast-paced startup environment)
-- Proficient in Excel/Google spreadsheet
-- Comfort and desire working within tight deadlines in fast-paced startup environment
-- Must love dogs

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