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Mobile marketing and deep linking solutions for today's top brands

Solutions Engineer

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As a Solutions Engineer, you will work with the most widely known global brands to implement our mobile technology into their marketing stacks. A successful Solutions Engineer can combine hands-on implementation of cutting-edge mobile technology, with effective client & project management skills. If you're an energetic and organized self-starter; are deeply familiar with the details of a mobile SDK; can build trust with customers and can communicate Branch’s value proposition to various audiences; then you’re a great fit for this mission-critical role that is a key driver of growth for Branch.

What You’ll Do
Manage end-to-end implementation of Branch’s technology into the mobile applications & tech stacks of large global enterprises
Lead in-person & remote sessions with engineering & product teams on Branch’s technical capabilities & integration process
Leverage your understanding of mobile and web technology to help customers execute their desired use cases & discover new custom use cases
Interact with customers in person, over phone, and via email/slack to answer technical questions and help implement Branch
Investigate and troubleshoot implementation issues and bugs
Collaborate with Branch’s account management, product, and engineering teams to build & grow the Branch platform

We’re Looking For Someone With
2+ years of hands-on experience in a technical customer-facing role (i.e., Sales Engineer, Technical Account Manager)
iOS and/or Android programming experience (building apps with Java/Objective-C/Swift, releasing apps to the app store, working with 3rd party SDKs, etc)
Problem-solving skills around technical, product, and business questions
Ability to manage multiple projects & deliverables running in parallel timelines
Ability to understand & communicate details behind Branch’s SDK & marketing products with technical & non-technical customers
Excellent verbal communication and writing skills
Customer-first mentality
Intellectual curiosity and hunger
Bachelor’s degree in Computer Science or comparable technical experience

Nice To Haves
Web development experience using Javascript, CSS, HTML
Experience pulling data & API logs using basic SQL
Experience using Mobile Analytics platforms like Google Analytics & Adobe
Experience using productivity tools like JIRA, Charles Proxy, Chrome Developer Tools, Command Line Interface, etc.

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