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It is about revolutionizing the way you look @ relocation! We aim in providing you a simpl

Customer Operations Associate

₹1.8L – ₹3L
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We’re looking to hire an Operations Executive to start immediately.Freshers are encouraged to apply.

We are looking for someone bright and ambitious to join us on our next phase of growth. The role will involve working in the operations team, using a combination of chat, phone, email and internal systems. The Customer Operations Executive is one of a kind, your duties and responsibilities will be varied and you can expect to have a big impact on performance of the company. This role brings the opportunity to develop your business acumen by learning about various business models and their funding requirements, as well as providing exposure to both the sales room and operations of a fast-growing E-commerce company. The roles and responsibilities of an Operation Executive have been listed below:

Responsibilities

• Provide day-to-day customer service, including investigating and answering queries from clients.
• Managing delivery schedules of orders.
• Monitoring and replying to emails/chats through our customer management system.
• Calling customers who have already booked with us, to find out how their booking is progressing, and resolving any issues they may have.
• Managing the existing vendors and on boarding new vendors.
• Little travel in the city may be needed on some days.
• Gathering data and create reports at the end of day.
• Online digital marketing and Business development.

Requirements

• A Bachelors degree in any field is required.
• Some working experience in customer service would be preferred.
• Great organizational skills, calm under pressure and problem solving.
• Excellent communication skills in English and enjoys talking to people and lots of empathy.
• Ability to analyze and improves processes and procedures.
• Professional working experience.
• A problem solver by nature and very pro-active!
• Passion for working in a start-up.
• To enjoy this job, you should like dealing with people from different backgrounds, organizing chaos and solving complicated situations.

If you want to learn fast and take real responsibility, this is the perfect place for you.
• Duration: Permanent
• Location: Bangalore (India)
• Salary: 20k to 25k per month (Depending on the experience and capability)
• Start Date: ASAP

BoriyaBistar.in at a glance

It is about revolutionizing the way you look @ relocation! We aim in providing you a simpl

BoriyaBistar.in focuses on Consumer Goods. Their company has offices in Bengaluru. They have a small team that's between 1-10 employees.

You can view their website at https://www.boriyabistar.in/

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