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We help small businesses succeed online

Dutch Client Services Representative

€22k – €30k
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Just An Overview…
In this Client Services role, we’re looking for someone who is fluent in Dutch, interested in working with Search Engine Optimization, and loves to provide world-class customer service. You will be in charge of all communication with our Dutch speaking SEO customers and will manage the fulfillment of SEO features for the customer.

Schedule: Full-time, Monday - Friday from 8:45am to 5:15pm. Regular and predictive attendance is required

Compensation: 22€ k - 30€ k annually (depending on experience and language capabilities)

What You’ll Be Doing…

You’ll act as a point of contact for our SEO clients via phone and email.
You will represent our company by providing excellent customer experiences.
This is an opportunity to manage the fulfillment of our clients’ SEO packages: Periodic appointments, On-site Recommendations and changes, allocation of off-site work, etc.
Check in with our client by providing periodic check-ins and reports.
You’ll order implementation of SEO tasks from our Fulfillment departments.
Keep up a stellar performance by meeting department KPIs and SLAs.
You’ll take the initiative and complete assignments from your Team Lead.

What You’ll Need to Succeed…

You’ve been there, done that! You have a minimum of 6 months experience in providing exceptional customer service in person, over the phone, and via email.
You speak fluent Dutch (minimum C1 level)
Very good knowledge of German is a plus
You are proficient working in English
You’re proficient in Google apps and tools (ie: Gmail, Drive, etc).
You are also proficient in Microsoft Word and Excel.
Others would describe you as someone who can work quickly and accurately with minimal supervision.
You know how to work with a deadline!
You have the ability to present yourself professionally via phone and email.
You want to build value in our products and processes with new customers!
Positivity is your middle name! You have a great attitude and a trustworthy work ethic.

Why Join Us?

We love our internal hires! You’ll have opportunities to advance within a fast-growing company
We have the potential for quarterly bonuses and raises as well as employee referral bonuses
We are an international, highly motivated team with flat hierarchies
We have a convenient office location in a developing/growing area: walking distance from S Adlershof (Berlin) S-Bahn, tram and bus station
We have a vibrant new office and a diverse working environment
We offer an unlimited working contract
We offer part-time and full-time positions
Continuous learning and improvement! We provide ongoing SEO and digital marketing training
We have a FUN culture! Team lunches, ping-pong table, team/office parties, and free drinks/fresh fruit/snacks. Also, don't forget to join us on our outdoor balcony for after-work drinks! Could it get any better?

We are very much looking forward to receiving your application!

Boostability at a glance

We help small businesses succeed online

Boostability focuses on SEO, Marketing, Content Marketing, and Digital Marketing. Their company has offices in Lehi. They have a large team that's between 201-500 employees.

You can view their website at http://www.boostability.com

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