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The Product Support Platform

The Product Support Platform

Boomtown is a product support platform that makes it simple to sell, activate, and service technology products that are used by real-world businesses.

Boomtown brings all your customer conversations into one place and automates common product questions and workflows. It empowers your agents with the knowledge, insights, and collaboration tools they need to solve complex product issues quickly and proactively using AI.

Platform Success Engineer

Demand Generation Marketer

Chief Development Officer --Monitise Founding Team/ Board Member/ Investor/ Advisor --Boomtown

Alan Finlay

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Co-founder @Boomtown • Worked at @Goldman Sachs, @TPG Capital
VC Funded, enterprise software, heavy early-stage startup background.

Guiseppi Marzelli

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Founded and ran 4 companies. Commerce, B2B, infrastructure and "offline" expertise.
Total raised


Funded over

2 rounds

Latest round

Nov 2014



Professional development