Customer Success Executive

₹2.4L – ₹3.6L • No equity
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Company Overview

Bluesapling is a fast growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about customer service

Skills & Qualifications

1. High level of empathy and aptitude to help and resolve problems for others.
2. Learning ability to understand how the software is working from a
customer’s perspective.
3. Oral and written communication skills to help and train customers on using
the software.
4. Graduates(BCA, BBA, BA, Etc) can apply for the role.
5. Other desirable skills:
Anticipating customer pain points and providing feedback to the product
teams on features.

Roles & Responsibilities

You will be the first point of contact for our customers, clients and their customers. You will also be responsible for client communication and coordinating with them for conducting new feature demonstration and training sessions. You will need to resolve client and end customer queries on a daily basis. Uphold established standards, processes, and best practices and further improve them.

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