Customer Success Assistant

We are using technology to solve complex problems in the medical staffing industry. Our mission is to hire nurses who are looking for professional opportunities and flexible working hours and match them with shifts at our client facilities.

We are adding a Hiring and Operations Coordinator to our Team to assist with day-to-day business activities. An ideal candidate would work well under pressure and time restraints, provide excellent customer service, and learn quickly. Clipboard Health is a distributed team, and our Customer Operations Coordinator will work remotely. We are looking for someone who is excited to work weekends and would be available for after-hours for occasional firefighting.

Responsibilities:
•Hire and onboard Nurses
•Manage job boards and ad spend - updating jobs and locations, manage social media channels, increase or decrease budgets depending on need
•Use an ATS (Applicant Tracking Software) to manage candidates in the pipeline
• Shift Filling for Facilities
•Update Facility Calendars
•Firefighting (finding last minute replacements for shifts)
•Verify Documents
•Provide Customer Service and Account Management to Nurses and Facilities

Qualifications
•1+ Years in a Customer Service Capacity
•Some experience working remote (preferred)
•Ability to work independently
•Excited to work Weekends and Evenings
•Experience coordinating and managing schedules