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We help 1 person talk to 1000 people at once.

Account Manager

$60k – $120k • 0.05% – 0.5%
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Are you transitioning out of sales or dealership and looking for the next great mission to join? Do you want to be part of building a great high tech company?

This position might be for you.

We are looking for a stellar Account Manager who can help implement our software across dealerships in Northern California and make our customers see success with Bitesize.

The highlight of this job is really seeing the customers' eyes brighten up when they send their first text messages -- and seeing customers reply immediately expressing interest in buying a car, thanking them for an excellent experience, or talking to them about their concerns so it can be resolved quickly.

This role is for someone who can wear many different hats - this role requires account managing and customer success as well as working with the sales and product teams. This can bridge into future leadership roles in all four areas mentioned above. You will be customers' first point of contact and act as the face of the company.

Are you excited to take on this new challenge? Apply below.

What we expect from you

- Great in-person presence
- Have great calling skills, persistent calling every hour if needed to capture the attention of busy dealership staff member
- Positivity & phone etiquette - be pleasant, think quick on your feet and be to the point. Never blame a customer or make them feel guilty.
- Shows continuous growth in education and career
- Be ambitious in mindset and creative in action - resolving customers issues within minutes
- Possess strong verbal and written communication skills
- Take pride in your work and have great attention to detail
- Proven ability to work with goals
- Can show a high level of self-motivation
- Willingness to keep learning and positively contribute to the company’s culture
- Can remember a lot of new information and is able to multi-task
- Is computer savvy combined with fast and accurate typing skills

Bonus if you have:
- Marketing experience
- Product management experience
- Events experience

What we offer

- One-in-a-lifetime experience of building a company from ground up
- A competitive salary
- Fast moving startup work environment
- Ability to directly contribute to company growth
- Access to fun startup events, community, and team outings

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