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On-demand personal electric vehicles

Operations Specialist

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Bird is a last-mile electric vehicle sharing company dedicated to bringing safe, low-cost, environmentally-friendly transportation solutions to communities across the world. We provide a fleet of electric, shared scooters that can be accessed via smartphone. Bird is headquartered in Venice, California and is rapidly expanding across the country and the world.

You will work within the Bird Operations team to help develop and manage our Field Operations. You will be contributing to the development of our Field Operations team by helping create Standard Operating Procedures, managing projects, loss mitigation, and field communications.

What You'll Do:
-Contribute in maintaining and creating relationships with our customers
-Help facilitate growth within our organization
-Identify signs of fraud, increase vehicle availability, & support in vehicle safety and retention
-Support and manage market health by sustaining customer relations
-Work directly with the entire operations, data analytics, & product teams to streamline and increase efficiency
-Enter on the ground floor of a fast growing and dynamic last mile transportation startup

What You'll Need:
-Bachelor's degree from a competitive university
-Exceptional problem solver who has owned projects from start to finish
-Ability to craft clear, concise, upbeat communications
-High-level proficiency with with Microsoft Excel and G-suite
-Growth mindset: you seek out learning opportunities for yourself and the team
-Self-Starter that radiates positivity and possess a “can-do” attitude

Bird Rides Inc. is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.