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Benchling is the first R&D cloud platform powering the life science industry

Quality Systems & Validation Lead

$125k – $175k AngelList Est.
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Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling’s applications, platform, & analytics in their efforts to solve humanity's most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research. Our customers include pharmaceutical giants, leading biotechs, and the world's most renowned research institutes.

As the Quality Systems & Validation Lead, your role will be to head up Benchling’s expansion into servicing pharmaceutical development & manufacturing, which in turn will drive greater revenue opportunities for the company. Supporting this, Benchling is establishing a validated offering for our customers in support of their high quality R&D and GxP compliance programs.

The Quality Systems & Validation Lead will act as the product owner for the quality systems, verification and validation necessary to support our GxP offering, which involves working closely with product management & engineering to define a validation roadmap and customer-facing deliverables. You will also work within our quality organization to define the scope and requirements of our QMS & QA processes to support our validated offering. The ideal candidate has served in this role “vendor-side” and “customer-side” as part of a large pharma quality & validation team.

In this role, you will work closely with engineering leadership to assist in defining the details of Benchling’s validation package, portal, and changes to the current SDLC. The right candidate will be very familiar with modern cloud CI/CD SDLC, and capable of striking the right balance between a waterfall release model and CI/CD. You will report to the Head of Quality to ensure we are implementing the right level of tests at various tiers, and establish the release process for our validated offering.

In addition to quality and engineering, you will be responsible for working across sales, marketing, and customer success to enable those departments in preparation for our GxP enabled offering. For sales & marketing, this entails helping them prepare for the outbound effort, i.e. marketing material, pitch decks, and customer sales calls. For customer success, this entails helping them with training and any services offerings to support customers in their PQ/UAT of Benchling.

Finally, you will be responsible for all audit hosting & walking customers through our validation package. As the face of our GxP offering, you must establish Benchling as trustworthy for large pharma and biotechs to place into their R&D and manufacturing initiatives.

Because you will work cross functionally in establishing a QMS, having knowledge of ISO 27001, SOC2, and security best practices is a plus. Excellent email, documentation, & presentation skills is a must have requirement.



* Empower through information. We explain the “why” behind every decision, unless there are highly sensitive circumstances. We're honest about how we're doing, especially in difficult times. We believe that sharing information builds trust and enables better decision-making.
* Rely on tenacity. Hard work is one of the greatest factors to determine success and is fully under our control. We must make the most of every day by bringing the highest level of determination. Dreaming big is not enough.
* Raise the bar. Pushing ourselves and others to improve will be uncomfortable and at times result in failure. However, it's critical to our success. We're dedicated to creating a place where everyone feels challenged to improve.
* Build a lever. We choose to build tools and infrastructure that will help others make world-changing innovations. There's less glory in it, but in the words of Archimedes, "Give me a lever long enough and a fulcrum on which to place it, and I shall move the world."



* Beautiful, light-filled office in the Financial District of SF
* Monthly health & wellness stipend 
* Work with a talented yet humble team
* Meals and snacks covered
* 401k
* Medical, dental, and vision insurance
* Commuter benefits
* Happy hours, company and team wide social events

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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