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Staff Quality Assurance Engineer (SDET)

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**Why join Bazaarvoice?**

 

- We’re committed to client success: There are over 5K brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.

- We’re leaders in consumer-generated content: Each month, more than one-half billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Last year, 135K reviews were submitted each day.

- Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.

- We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.


**Our Employee Value Proposition;**


**<u>BV’s Impact on the Market;</u>**

We are shaping the way people shop, putting the shopper experience at the heart of everything we do.  We partner with the worlds largest brands and our network’s impact is comparable to Facebook, LinkedIn and Google.  If you shop or research online, it’s very likely that you’ve already interacted with Bazaarvoice. With market leading technology, shopper data that spans over a million shoppers and a billion shopper interactions a month, our future is limitless.


**What this means in Engineering;**

Working on something real that people use on a daily basis in an environment that celebrates engineering, has been and continues to be a key factor in the success of Bazaarvoice. There are very few opportunities in the market that allow you be part of a company that delivers products that are used by millions of people everyday.


**<u>Professional Learning, Growth and Impact;</u>**

You can grow your career, your skills and professional experiences by working across a breadth of business initiatives, different global regions and innovative solutions. You have the opportunity to see tangible results from your direct contributions and build your own brand at Bazaarvoice.  With new products and markets on the horizon, there has never been a more exciting time to be at Bazaarvoice.


**What this means in Engineering;**

It is clear that managers want what’s best for both the company and people. Here in Bazaarvoice there is a wealth of knowledge amongst the teams that is shared in a collaborative, productive way. Getting to work at our scale with the level of autonomy given, is rare. You are encouraged regularly to be the best version of your professional self at work. You are in charge of your own learning, but given the space and time to own it completely. We don’t just say it- we mean it!


**<u>Great People;</u>**

You will work with and help recruit bright, experienced, passionate and humble colleagues that bring diverse perspectives on a daily basis.  We are open minded, respectful and transparent.


**What this means in Engineering;**

There are no ego’s here in engineering. You are surrounded by smart people who build world class software but who never forget to have fun whilst they do it. Working in an environment where you work together to share knowledge and skills is vital in helping you within your career as an engineer. Both colleagues and managers don’t just give support, but focus on listening.  


**<u>Culture;</u>**

You will be part of a vibrant culture where we celebrate, we collaborate and we come together generously to elevate one another & our community. We promote open dialogue at all levels and are generous with our time and ideas.


**What this means in Engineering;**

In engineering, we don’t look for a culture ‘fit’ but for a culture add! The atmosphere, not only amongst teammates, but across the wider engineering department (and beyond!) makes coming to work a pleasure. Working as part of engineering, you are guaranteed to work with bright, smart people who will always have something else to bring to the table.


**Commitment to diversity and inclusion**

 

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalize their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than a billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly - data that powers high-efficiency digital advertising and personalization with unmatched relevance.

The Quality Assurance Software Engineer’s tasks will be focused on testing all aspects of a SOA based web application. Under general direction, debugs complex software components through the use of systematic tests to develop, apply and maintain quality standards for company products.  Maintains documentation of test results to assist in debugging and modification of software. Analyzes test results to certify existing functionality and integrations and recommends corrective action upon failures. Works directly with development engineers to resolve problems.  Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Prepares reports and documentation updates. May take part in researching best practices, new tools and technology.  Testing will include functional, integration, regression, performance, and sanity testing.


## Essential Functions:

- Analyze requirements and stories from business partners
- Develop effective test cases and code test automation to ensure that the system functionality meets the requirements
- Measure and report the progress and success of testing efforts
- Create and update test plans and test cases for multi-browser multi-platform system-wide testing
- Find, document, and bring to closure issues that are found for each release cycle
- Triage and investigate defects reported outside of QA
- Within a development team, become the quality leader who the developers and product owners will look to from product/feature - inception to release and support
- Lead the development team's effort in continuous process improvement
- Find more efficient ways to improve testing time and coverage through processes and/or tools
- Plan, execute, and improve release management
- Demonstrate excellent oral and written communication skills
- Demonstrate the ability to be self-motivated and show initiative to take on tasks
- Ability to take on duties in unfamiliar territory
- Manage business context and pressures around quality and time to market


## Required Skills:

- 5+ years of extensive automation, API testing, backend data infrastructure testing, and some Selenium-based UI testing experience with increasing responsibilities
- Adept at writing test plans and test cases for end-to-end testing and full-stack testing
- Experience creating and extending test automation frameworks
- Highly creative and out-of-the box thinking when bug hunting and developing test scenarios
- Data and metric-driven with regards to quality and test coverage
- Previous experience with Jira or any other issues tracking software (e.g. Bugzilla, Gnats, etc.)
- Good interpersonal and organizational skills
- Experience with either Scrum or Kanban


## Desired Skills:

- Experience coding in JAVA
- Knowledge of Unix-based systems and environments
- Experience with XML, JSON, and other markup languages
- Experience with Cassandra or other no-SQL technologies
- Experience with the MapReduce model, preferably Hadoop/EMR
- Experience with SQL and/or other RDB technologies
- Experience with performance testing
- Knowledge of AWS environment