Avatar for Augment CXM

AI for Customer Experience. Make Agents More Productive, and Delight Customers

Jobs at Augment CXM

There’s a lot of noise in the artificial intelligence space. Our voice - and vision - is unique. Our “human in the loop” approach is focused on pairing the best of AI with human capital to create the next generation of customer experience for the enterprise. We’re specifically focused in helping brands have smarter and more efficient conversations with their customers.

Our close-knit team is dedicated to putting the latest technology solutions in the hands of contact center agents, to improve their lives & empower a better customer experience. Our product has traction with the world’s top consumer brands and we are looking to scale our team to build out our offerings. Candidates should value growth potential and the ability to take ownership, and strategically influence our company direction.

Interested in joining the team? Take a look at our current postings, and be in touch. We look forward to talking to you!
Showing 9 of 9 jobs
Designer

Lead Product Designer

Posted this week

Company Description
Augment has an opportunity for an entrepreneurial minded Product Designer to help define our flagship product - one that will redefine the communication process between brands and customers by blending AI and human intelligence.

Our best-of-breed support and sales augmentatio...

Management

Chief Operating Officer

Company Overview:

Augment, a pioneer in conversational AI technology, has created a platform that provides next generation CRM capabilities. CRM tools today show touchpoint and demographic information on customers, but the interactions themselves are still a black box which is why organizations...

Marketing

Product Marketing Manager

Posted 4 months ago

Company Description
Have you ever called customer support after having an issue with a product? How was it?

Sales

Enterprise Sales Representative

Interested in artificial intelligence? Have an entrepreneurial mindset?

Software Engineer

Senior Software Engineer - Front End

Augment is seeking an entrepreneurial-minded technologist to play a key role in our Engineering team.

Our best-of-breed support and sales augmentation tools are deployed in marquee brands like Samsung and Dyson with many more awaiting implementation.

Software Engineer

Director, Machine Learning

Augment is seeking an entrepreneurial-minded technologist to lead our talented data science team.

Our best-of-breed support and sales augmentation tools are deployed in marquee brands like Samsung and Dyson with many more awaiting implementation.

Software Engineer

Senior Software Engineer - Back End

Augment has an opportunity for an entrepreneurial-minded technologist to play a key role in our Engineering team.

Our best-of-breed support and sales augmentation tools are deployed in marquee brands like Samsung and Dyson with many more awaiting implementation.

Software Engineer

Engineering Team Lead

Posted 5 months ago

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time.

Other

Customer Success Manager

Augment, a pioneer in conversational AI technology, has created a platform that provides next generation CRM capabilities. CRM tools today show touchpoint and demographic information on customers, but the interactions themselves are still a black box which is why organizations struggle to delive...