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AI for Customer Experience. Make Agents More Productive, and Delight Customers

AI for Customer Experience. Make Agents More Productive, and Delight Customers

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Senior Software Engineer - Front End

Director, Machine Learning

Senior Software Engineer - Back End

Chief Operating Officer

Customer Success Manager

Enterprise Sales Representative

Engineering Team Lead

Product Marketing Manager

Eric Dunn

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Matt Swanson

Avatar for Matt Swanson
Founder/CEO @augment-solutions, Managing Partner @Silicon Valley Software Group
Total raised

$5M

Funded over

1 round

Latest round

Series A (Aug 2017)

Employee wellness and wellbeing

401k and comprehensive benefits plan.

Vacation time

Team events