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Mos is fixing student financial aid

Community Manager

$35k – $75k
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You will be our very first Community Manager, this means you will have great responsibility paired with lots of freedom. You will be our liaison with students, their parents and all those curious about the company and our service.

This role is all about social media. We want you to bound out of bed every morning, enthusiastic about the art of bonding with strangers and at scale.
We are looking for a highly motivated, creative, and action-oriented Community Manager who will help us grow and scale our brand.

About you:

You need to share our passion for using technology to remove barriers to higher education and want to join a company with a strong moral compass. You’ll also share our obsession with customer satisfaction and continually improving how we serve our users.

You are open-minded, a team player, and empathetic. You strive for excellence, while also staying humble. You think everyone deserves better public services and you have a holistic approach to problems and their solutions. You will be joining a startup and you will work tirelessly to make it grow fast.

About the Role:

Mos engages students, parents, and schools directly, so the Community Manager role is critical for the company’s success. As Community Manager you will:

- Build and execute social media strategy through competitive search, platform determination, benchmarking, messaging and audience identification
- Drive a fun, creative, multi-channel social media campaign to raise Mos’s profile and user acquisition
- Curate our blog and share Mos’s knowledge and insights through blog posts
- Draft and implement marketing emails through Sendgrid and/or other platforms
- Reach out proactively to our clients to gather feedback and coordinate company responses
- Learn about and stay current on issues of access to higher education and college financial aid
- Assist with student support and customer service

Some need-to-haves:

- Excellent listening, verbal and written skills (clear, concise, compelling)
- Excellent social and network skills
- Skilled at Google Analytics and Social Media Tools
- Analytically driven,
- Funny. Got to have the funny. I mean, our mascot is a raccoon...
- Positive energy, charisma, and a people-person orientation
- 2 years of experience in PR marketing, online and/or offline community organizing, political campaigning, sales. Or maybe stand-up comedy
- Ability to work independently as well as in small teams and handle multiple projects simultaneously

Ideal Community Manager will have:

- Design skills, you know how to work with digital design tools
- Spanish or Mandarin language competency
- Photo and/or video editing experience
- A passion, a cat, or a dog that you share online. Social media is part of your personal life
- The ability to identify vividly with student life

More about us:

Mos is a startup that took one look at how students apply for financial aid to pay for college and said: “Bah, what!?”

Every year, far too many students take out ugly amounts of debt to pay for their education. Billions of dollars of grant and scholarship aid are out there that students don’t have to pay back, but nearly half of all high school seniors who qualify for aid don’t fill out the application!

So Mos redesigned the application process from the ground up to make it intuitive, efficient, and empathetic. From confusing and one-size-fits-none to simple and fully-customized-for-you. Our users are high school seniors, parents, part-time and full-time students, army brats, foster kids, over under and sideways-achievers from all over the country. Today we help them access over $135 billion of federal and state financial aid through a single application and we are counting on doing more.

We are a small, highly motivated team obsessed with killing bureaucracy. We are excited to make some select additions to our number and we hope you’re excited too!

How to apply:

Please send an email to amira@mos.com with whatever you think makes you a great fit for our team ;-)

Mos at a glance

Mos is fixing student financial aid

Mos focuses on Education and Finance Technology. Their company has offices in San Francisco. They have a small team that's between 1-10 employees. To date, Mos has raised $1.7M of funding; their latest round was closed on July 2018.

You can view their website at http://www.mos.com or find them on Twitter, Facebook, and LinkedIn.