Marketshare leader for enterprise e-learning software
Customer Success Representative
Articulate is looking for a Customer Success Representative (CSR) to join our growing team. This role supports our SaaS business by helping our customers get the most from their investment in Articulate 360.
The CSR will reach out proactively to customers to ensure they are using Articulate 360 successfully, and that we have the information we need to renew their subscriptions. In this role, you must have a strong work ethic, a deep understanding of our customers’ needs, and an empathetic communication style.
Give your loved ones peace of mind. We provide life, AD&D, and long-term disability benefits to all employees.
Contribute pre-tax dollars to your choice of Vanguard 401k plans, and we'll match it at 50% up to 6% of your salary.
Work wherever you want. We'll help set up your home office with awesome equipment and technology.
Take time when you need it. Go on a vacation, stay in bed when you're sick, or volunteer in your community. We believe in work-life balance.
Take yoga, get a massage, join the gym. We offer $100 a month toward the wellness program of your choice.