Avatar for Apptentive

Customer Experience Powered by Sentiment

Platform Engineer

$120k – $140k • 0.05% – 0.1%
Apply now
We are helping large companies like Zillow, CNN, Concur, and Nordstrom to listen and engage their millions of customers in a seamless and easy way. Our technology solves this problem through automation and scale in a personalized way. We help brands to treat their customers with #customerlove!

About This Role
As a Platform Engineer, you will be responsible for the design, development, testing, and deployment of products that help companies communicate with and understand their customers in deep and personal ways. We service over a million API requests per minute and our SDK is installed on over 2 billion devices around the world. We are a small team ~20 engineers and our technology stack is built with Scala, nodejs, and Ruby on Rails, running on Cassandra, MongoDB, ElasticSearch, and Kafka entirely in AWS.

What you will do
-Design, plan and deploy large-scale web applications
-Write performant, maintainable code that is easy to read and well-documented
-Write automated tests to thoroughly validate the correctness of your code
-Collaborate closely with other developers and members of the Apptentive team
-Deploy code via Docker/Kubernetes/Helm on Amazon Web Services (AWS)
-Participate in lean/agile development process that focuses on customer value delivery, low latency engineering practices, and individual developer ownership

What you should have
-3+ years software development experience, preferably for a B2B SaaS product and/or in a successful startup environment
-Solid experience with REST and API design
-Familiarity with high throughput and low latency event-driven systems
-Experience with a broad range of tools, frameworks, and libraries, preferably including one or more of Big Data and Data Analytics, Machine Learning, Service-Oriented Architectures, NoSQL (Cassandra, MongoDB), ElasticSearch, Kafka, and Distributed Computing
-The curiosity and desire to stay current on these and related rapidly evolving topics
-Passion about the possibilities of mobile, the magic of great customer experiences, and having fun while working hard
-Desire to share knowledge and work closely with teammates

APPLY HERE>>>> hire.withgoogle.com/public/jobs/apptentivecom/view/P_AAAAAADAABjAmt2FXI1X35?t…

What We Offer
-Competitive salary and equity packages
-Unlimited paid time off (PTO) and generous family leave policies
-401k, HRA/FSA and monthly Orca pass
-Comprehensive medical, dental, and vision insurance
-Paid professional development (conferences/courses)
-A chance to build something great with other amazing people

Why work at Apptentive?
1. We have a great work/life balance
2. Our vision- we care about customer experience
3. The brands we get to work with- eBay, CNN, OfferUp, Zillow, Alaska Airlines, Disney, Concur, eBay
4. The Scale of engineering challenges is on par with some of the largest companies like Linkedin. >60 billion API requests per month!
5. Moving to real-time + NLP reporting
6. Big Data and ML
7. Modern technologies- Scala, Cassandra, ElasticSearch, Kafka, Kubernetes
8. Amazing Team of people dedicated to personal and professional development
9. We pay competitively and offer equity

This position is based at Apptentive in Downtown Seattle and offers competitive salary and benefits.

We encourage diverse candidates to apply! Apptentive values diversity and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status or parental status.

Principals only -- No recruiters, please. We are unable to sponsor visas at this time.

More jobs at Apptentive

View all jobs

Senior Full Stack Engineer

Apply now

Mobile Software Engineer

Apply now