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Open Hotel Management Platform

Customer Success Manager (f/m/d) German Speaking

€40k – €80k
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Imagine joining a team of superheroes in the fight to save an industry that is in dire need of change. At apaleo, you’ll sit alongside a diverse group of industry veterans and young tech geeks, all experts in their respective fields. You’ll be encouraged to bring your opinions and voice to the table and help shape the future growth and development of our platform.

Are you up for the challenge? We’re looking for a super-person at on-boarding!

What You’ll Be Up To

  • Giving irresistible demos of our product
  • Onboarding and training those hotels
  • Supporting our customers
  • Creating guidelines, e-learning courses, knowledge base
  • Building continuous business relationships to understand clients´ background and expectation
  • Representing interest of your customers internally and contribute to the fact that improvements of our products have the greatest possible added value
  • Working closely with other teams, such as Product, Finance, Marketing
  • Support sales team during negotiations with potential key customers
  • Cool ad-hoc tasks and projects to keep on implementing structures and strategies

Your Super Powers

  • You have min. 2 years working with customers in the hospitality industry (hotels, car rental, restaurant, etc.)
  • Customer oriented
  • Self organized
  • Good communication skills
  • You are persistent and can adapt to the quick changes of a startup
  • You are charming and likeable
  • Technical understanding
  • You speak German + English fluently (more languages welcome)

What You Will Get From Us

  • A key role in one of the most promising international start-ups in the hotel industry
  • A highly attractive product that inspires hoteliers, partners and us
  • A team of motivated and international experts from various disciplines
  • A flexible structure with flat hierarchies
  • Competitive compensation with the option to receive shares

apply today here: https://boards.greenhouse.io/apaleo/jobs/4031024003

apaleo at a glance

Open Hotel Management Platform

apaleo focuses on SaaS, Hospitality, Developer APIs, and Hotels. Their company has offices in Munich. They have a small team that's between 11-50 employees.

You can view their website at http://www.apaleo.com or find them on LinkedIn.

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