Avatar for AngelList

We're the world’s largest startup community. We help startups change the world.

Customer Success Manager (Talent)

$60k – $80k • 0.01% – 0.1%
Apply now
AngelList Talent

Our mission is to bring world-changing teams together.

Today, AngelList Talent is the world’s largest network of startup talent. Over 100,000 startups of all sizes—from Flexport, to Figma, to Facebook—have used AngelList Talent to build their teams. In 2018, over two million candidates—from CTOs to interns—used our tools to apply for jobs, while millions more used them to research their next move.

AngelList Talent operates independently alongside AngelList Venture and Product Hunt. Each company within the AngelList family is focused on addressing a challenge to startup success: building the right team, connecting with the right investors, or launching your next product.

Behind the scenes, AngelList Talent is a tight-knit group of product-focused engineers, designers, operations, and sales people changing the way the world recruits.

About the role:

We're hiring another Customer Success Manager to help grow our existing business partners. You will be on the inaugural team to build out strategy, structure and process.

Customer Success Managers are the primary points of contact for startup teams using A-List. We help startups craft and execute on their recruiting strategies (from pitching to closing) so that they make their top hires and grow their teams.

What you'll get to do:

* Partner with companies who are hiring and build relationships with CTOs, Engineering Managers, VPs of Talent to help them engage and make hires via AngelList Talent tools
* Supporting AngelList customers by acting as a product expert, and helping them with questions and bugs/issues
* Help startups stay on track to hit their goals through weekly check-ins (pitching), email check-ins, and talent acquisition strategy calls
* Designing product and process improvements by delivering client feedback & bugs to the engineering and product teams


You'll Need:

* 2+ years of operations/customer success experience
* Clear and concise writing. Structured thinking. Organized and data-driven.
* Curiosity / interest in the AngelList Platform. A rudimentary understanding of what we do.
* An understanding of the talent / tech hiring landscape
* Startup experience preferred but not required

Bonus points for:

* Recruiting experience at a fast growing start-up. Technical even better
* Experience building out processes
* Experience distilling data into a digestible format and presenting to internal and external clients


Perks and Benefits:

* Employee equity plan
* Eat for free while you're at work
* Dog-friendly workplace
* A brand new MacBook Pro
* Generous fitness and commuter packages
* Annual company offsite
* Unlimited vacation
* Comprehensive health, dental, vision, and fertility plans
* Between 12 - 22 weeks of paid parental leave

AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
image

Healthcare benefits

Remote-friendly

Unlimited vacation

Dog-friendly workplace

Annual company offsite

+5 more

More jobs at AngelList

View all jobs

Account Executive (Talent)

Apply now

Investor Relations Associate

Apply now

VC Analyst

Apply now

Senior Software Engineer (Venture)

Apply now

Product Engineer, Talent

Apply now