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Our mission is to be the world’s most patient-centric pharmacy.

Process Engineer

$110k – $160k estimated
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Alto is a modern pharmacy changing the way people manage and fill their prescriptions with a tech-driven, patient-centric, online pharmacy. Alto provides same-day, free delivery, seven days a week for prescriptions. More importantly, Alto offers cost transparency, personalized mobile support, and real-time coordination with doctors and insurance companies. Our mission is to fulfill medicine’s true purpose - to improve the quality of life for everyone who needs it.

We are growing quickly and start-up tracker, CB Insights, recently listed Alto as one of the top 50 private companies around the world on a path to a $1 billion valuation. Alto is also featured in The New York Times (2/19) article “These 50 Start-Ups May Be the Next “Unicorns’ (nytimes.com/2019/02/10/technology/these-50-start-ups-may-be-the-next-unicorns…) .“

Alto is seeking a process engineer to assist in defining pharmacy process flow, standard building design, and evaluating automation alternatives. This role will partner with operational leaders driving process stabilization, standardization and continuous improvement across North America. This engineer is essential to establish best in class network performance across all performance paths, accelerate implementation of technology advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the Pharmacy network. As we continue to rapidly grow our Pharmacy footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertize to successfully deliver expected gains for technology advances and network wide process improvements. The team will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, building and region, by driving standard operating procedures to deliver big productivity gains. The PE will also work closely with the Ops excellence team to identify and define the input metrics for each of the process to prioritize and channel resources to address gaps in these input metrics.

As a Process Engineer, you will have the opportunity to join a team of process engineers aligned by area of technical expertise (Stow, Fill, Product Check, Pack or Dispatch). You will be responsible for identifying the opportunities across the network for your respective process path, prioritizing the improvement opportunities and partnering with sites to successfully execute. This role requires the ability to demonstrate ownership for your assigned process path performance, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the Pharmacy network. Some of the position’s key responsibilities include:

* Evaluate performance objectives and metrics across the network to proactively identify process improvement opportunities within your assigned process path
· Develop and implement detailed standard operating procedures to support daily operations within optimized operating window for each fulfillment process
· Partner with operational leaders within the FCs to execute implementation of process improvements driving stabilization and standardization across the network
· Deliver coaching and process path information across network of operational leaders in the FCs as it relates to your respective process path to support reduction of variation in process standards and knowledge gaps within FC network
· Execute, measure and support communication of project impacts in partnership with the site leaders responsible for day to day operations
· Ability to travel up to 50% of the time to FCs across the continental United States


For basic qualifications, we require that:
· You have a completed bachelor’s degree in Engineering, Operations, Business Administration from an accredited university
· You are authorized to work in the US without sponsorship.
· Demonstrate a track record of problem-solving and analytical skill, and of achieving results in similar work or operational environments
· Experience with performance metrics and process improvement and Lean techniques.


For preferred qualifications, we prefer that:
· Master’s degree in Engineering (any field), Operations, Business Administration
· 3+ years of experience as a manager in the areas of: Engineering, manufacturing, production or distribution environment
· Demonstrated subject matter expertise in an Operations process efficiency 
· Strong quantitative and qualitative analytical skills as well as good business judgment
· Cross-functional project management experience
· Strong verbal and written communication skills


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