Avatar for Alto

Our mission is to be the world’s most patient-centric pharmacy.

Program Manager, Business Operations

Apply now
Healthcare is complicated. But it doesn't have to be. Alto's mission is to fulfill medicine's true purpose—to improve the quality of life for everyone who needs it. We are a modern pharmacy changing the way people manage and fill their prescriptions with a patient-centric, technology-driven online pharmacy. Alto provides same-day, free delivery, seven days a week for prescriptions. More importantly, we offer cost transparency, personalized mobile support, and real-time coordination with doctors and insurance companies.

Getting medicine to everyone who needs it involves a dizzying number of moving parts. We aim to make every aspect of that experience as safe, seamless, and delightful as humanly possible. That's why we're committed to fixing a broken pharmacy industry and enhancing the quality of life for others.

We recently raised our Series C, surpassed 200 employees across four locations, and are on track to achieve $300M ARR by the end of 2019. Our journey is just beginning, and we welcome you to join us in building a better pharmacy experience for all who need it, everywhere.

The Program Manager, Business Operations will identify and structure strategic projects/initiatives to solve challenging business issues by working with stakeholders across the organization, managing communications, overseeing milestones and timelines, and leading cross-functional groups to synthesize feedback and deliver on objectives. You will also be responsible for building out the program/project management function at Alto and your primary areas of focus will include Expansion and Product Operations. You will report to the Head of Business Operations.

Advance your career as you:

* Simultaneously execute on multiple cross-functional projects across product operations and expansion, ensuring that all projects are delivered on time and on budget.
* Define, launch and drive strategic and analytical initiatives to improve internal and external facing processes and operations, working closely with cross-functional teams and stakeholders.
* Execute on long term expansion initiatives with the goal of ensuring that future growth opportunities are unblocked.
* Create the project scope, schedule and budget plans. Manage the project execution by partnering with cross-functional project leads and managers to coordinate tasks and oversee dependencies.
* Help Alto level up its project management function through training, and implementing project and program management tools, templates, and techniques.

We're looking for you to have:

* 5 years of relevant work experience focused on large scale complex operational and strategic initiatives. Ideally, prior healthcare and startup experience. Legal/regulatory and real estate experience is a bonus.
* Have strong business acumen and judgement with the ability to lead cross functional programs/projects, build new processes, deliver on tight time frames, drive continuous improvements and implement technology to support new businesses, vendors and partners.
* Are extremely resourceful and entrepreneurial. Enjoy doing whatever it takes to break through unexpected barriers and obstacles, and balance detail-orientation with the ability to move fast. You’re a strategic thinker who has led organizations through rapid growth.
* Have extensive knowledge of project and program management tools, templates, and techniques.
* MBA or graduate degree in a management field with emphasis on business operations and strategy
* Have a passion for Alto’s mission and values!

It would be even better if you:

* Want to be a part of a fast-paced and ever changing start up 
* Enjoy playing a key role at the company level and want to be apart of Alto’s success. 
* Want a passionate, humble, and exciting culture

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.