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Our mission is to be the world’s most patient-centric pharmacy.

Director of Pharmacy

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Alto is a modern pharmacy changing the way people manage and fill their prescriptions with a tech-driven, patient-centric, online pharmacy. Alto provides same-day, free delivery, seven days a week for prescriptions. More importantly, Alto offers cost transparency, personalized mobile support, and real-time coordination with doctors and insurance companies. Our mission is to fulfill medicine’s true purpose - to improve the quality of life for everyone who needs it.

We recently raised our Series C, surpassed 200 employees across four locations, and are on track to achieve $300M ARR by the end of 2019. Start-up tracker, CB Insights, recently listed Alto as one of the top 50 private companies around the world on a path to a $1 billion valuation. Alto is also featured in The New York Times (2/19) article “These 50 Start-Ups Maybe the Next “Unicorns’ (nytimes.com/2019/02/10/technology/these-50-start-ups-may-be-the-next-unicorns…) .

In this role, we’re looking for an individual who has extensive experience with complex practices and issues related directly to Pharmacy. The ideal candidate should have a strong set of management principles, a history of successful project management, and a deep understanding of implementing training best practices to scale.

This role is based in San Francisco, CA.

 The Director of Pharmacy at Alto will be able to:

* Train and mentor team, as well as constructive evaluation
* Oversee initiatives that are national in scope
* Facilitate and guide teams to a resolution around issues that are complex and may have considerable impact to the business
* Act as a subject matter expert - explain complex processes related to areas of responsibility, including:

**        Pharmacy Compliance at Fulfillment Centers 
**        Process standardization across Fulfillment Centers
**        Quality systems implementation 
**        Data check improvements (to scale - possible remote or telepharmacy model)

* Demonstrate strong analytical skills - accurately collect and analyze data to identify issues, offer recommendations along with consequences and work to mitigate risks
* Facilitate collaboration and understanding internally at Fulfillment Centers, and amongst stakeholders across teams


You will be accountable for:

* Maintaining and project managing new accreditations as we scale Fulfillment Centers

**        Maintain VIPPS and URAC Specialty
**        Achieve URAC Mail accreditation and ACHC accreditation 

* Current Fulfillment Center contracts and licenses only as related to expansion
* REMS implementation
* PSAO relationships + MAC appeals process
* Continuing education initiatives for team

You will be directly responsible for:

* Coaching, Development, and Leveling of PICs and their staff pharmacist reports
* Compliance for Fulfillment Centers
* Policy creation, iteration (with team), and implementation related to best pharmacy practices
* Partnering with Fulfillment Center teams to provide product, operations, and growth (including Biz Dev) initiative feedback
* Implementing Alto Savings card for cash medications below U&C.


* State Board of Pharmacy license and Pharm. D. required, MBA preferred
* 5+ years experience working in a retail pharmacy, with progressive managerial responsibility
* Experience scaling pharmacies across state lines
* Familiarity with Fulfillment Center compliance laws state by state
* Experience managing a market of Pharmacists in Charge


Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.