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Algolia is a search-as-a-service platform delivering digital experiences for companies.

IT Systems Engineer

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Algolia was built to help users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands of customers in more than 100 countries. Billions of search queries are answered every month thanks to the code we push every day into production.

With more than 100% year-over-year growth, managing IT and security is a challenge all on its own. As Algolia grows in the US & EMEA (SF, Paris, NY, Atlanta, London), we’re looking for a highly motivated IT Systems Engineer to maintain our velocity, scale and maintain our IT systems, and manage a diverse environment, which includes macOS, Windows, Linux and all sorts of mobile devices.

As part of the IT team, you’ll be able to find solutions for pain points of all employees in collaboration with other teams as well as maintain a high level of security for everyone. Together we'll continue to create a supportive environment for all Algolia employees. You'll be given a lot of freedom and responsibility in choosing, evaluating, deploying and maintaining various systems to support our IT operations at Algolia.


YOUR ROLE WILL CONSIST OF:
* Working on different projects within the team (opening new offices, manage projects such as new solution deployments, always stay up to date to suggest ways to improve and processes and overall End User experience)
* Support, advise and help the team members in Paris office, keeping security in mind
* Support remote offices (occasional travel)
* Inventory and maintain IT asset data (serial numbers, software keys, locations, etc.)
* Manage and deploy new devices configurations (laptops, phones) for the Paris office (Mosyle, Chef, Intune)
* Assist in the management of hosted applications (Google Apps, Okta, Azure, etc...)
* Provide videoconferencing and live event support (Zoom)
* Maintain and support our network infrastructure (Unifi, Ubiquity)

YOU MIGHT BE A FIT IF YOU HAVE:
* Ability to learn fast
* Ability to self-prioritize tasks
* Flexibility, adaptability and initiative
* Excellent communication and customer service skills

NICE TO HAVE:
* Notion of security best practices in the enterprise environment
* Familiarity with MacOS required, Windows and Linux preferred
* Understanding of networking concepts preferred

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:
* GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
* TRUST - Willingness to trust our co-workers and to take ownership 
* CANDOR - Ability to receive and give constructive feedback.
* CARE - Genuine care about other team members, our clients and the decisions we make in the company.
* HUMILITY- Aptitude for learning from others, putting ego aside.

BENEFITS:
* Private Medical Insurance
* Life and Disability Insurance
* Business Travel Insurance
* Relocation support
* Company Canteen (high standard)
* Flexible work hours and unlimited time off

PERKS:
* Competitive pay and equity
* Coaching and sponsorship to participate and speak at leading industry conferences
* Ongoing professional education opportunities through internal & external workshops, including public speaking, language learning (English/French)
* Fun: we spend time together — team building, socialising and making tools that encourage getting to know teammates across offices and continents.
* Charitable contribution matching
* Unique referral rewards program: refer a candidate, and we’ll donate to your charity of choice
* Corporate flats available for the first months of relocation and when you travel to different offices
* Fully stocked kitchens
* Team workouts
* Meals & happy hours

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