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Algolia is a search-as-a-service platform delivering digital experiences for companies

Solutions Engineer

$110k – $160k • 0.05% – 0.15%
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As an Algolia Solutions Engineer, you are the bridge between the customer and the internal team and the happiness of every new and existing customer is your top concern. You should be as comfortable talking to customers as you are crafting high quality code.

Are you a resilient problem solver who isn't afraid to think outside the box and get their hands dirty? We expect you to take ownership and be able to execute without defined processes and implicit direction. We're looking for candidates who raise the level of our teams. You should value and practice transparency, have the humility to accept your weaknesses and continuously strive to improve both personally and professionally. Are you ready for the challenge?

RESPONSIBILITIES

- Maintain product expertise
- Explain complex technical concepts
- Educate prospects and customers (from developers & product managers to C-level executives) on Algolia best practices
- Develop demos/proofs-of-concept for prospects to demonstrate various use cases for Algolia's APIs (data scrapping/crawling, engine tweaking, Mobile UI/UX)
- Collaborate cross-functionally with Algolia's sales, marketing and engineering teams
- Build relationships with prospects and customers to ensure they are getting the most out of Algolia
- Create technical content (blog posts, tutorials and others)
- Function as the voice of the customer and provide internal feedback on how Algolia can better serve our customers

REQUIREMENTS

- Hybrid background of people and technical skills
- 3+ years of programming experience in front-end and back-end development
- Web technologies such as JavaScript, AJAX, CSS3, HTML5 or equivalent mobile dev. experience
- Practical knowledge of at least one scripting language (Ruby, JavaScript, Python or PHP)
- 2+ years professional experience in a client-facing technical role (as a developer, consultant, etc.)
- Strong desire to help people and improve the customer experience
- A history of building interesting projects (open source, personal projects, blog posts, anything where you flexed your creative and technical muscles)
- Full professional English proficiency

==> Please apply directly on our website : algolia.com/careers#cdca64be-6ae0-40e7-95da-89f5d6f97940

Meet your team

People you would work with in this role

Alexandre COLLIN

Avatar for Alexandre COLLIN
Customer Solutions Engineer @Algolia [YC14] • former @Amazon • Web enthusiast loving #product #ux #search #api #australia

Healthcare benefit

Health, dental, and vision benefits for you and your family

Retirement benefit

401(k) plan

Parental_leave benefit

Paid parental leave

Equity benefit

Competitive pay and equity

Generous_vacation benefit

Unlimited time off

Company_meals benefit

Fully stocked kitchens, meals & happy hours

Professional_development benefit

Ongoing professional education opportunities through internal & external workshops, including public speaking, language learning (english/french)

Algolia at a glance

Algolia is a search-as-a-service platform delivering digital experiences for companies

Algolia focuses on SaaS, Enterprise Software, Cloud Computing, Search, and Big Data. Their company has offices in San Francisco, New York, Atlanta, London, and Paris. They have a large team that's between 201-500 employees. To date, Algolia has raised $184M of funding; their latest round was closed on October 2019.

You can view their website at https://www.algolia.com or find them on Twitter, Facebook, and LinkedIn.

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