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Aigent’s AI proactive guidance helps your call agents better, faster, shaper and smarter!

Aigent’s AI proactive guidance helps your call agents better, faster, shaper and smarter!

Aigent is scale-up building technology to assist customer support agents to reduce call handling time and increase customers satisfaction with faster and better responses. We're building the future of the call centre industry with exciting software to assist customer service agents handling voice calls. With real-time natural language processing and sentiment analysis we deliver call centre agents and their managers real-time advice for handling their ongoing calls.

We predict customer satisfaction and let the agent know how their customer feels about the call, helping to avoid escalations. We ensure that customers and agents achieve their goals better and faster than ever before.

We are very ambitious and we move forward fast. We work on a variety of ambitious projects, developing services to stream and analyse voice in real-time and co-design our backend architecture to deliver a flexible and fast changing product. We challenge each other and have freedom to test, learn, improve and to be innovative every day. We look into new technologies, analysing in-depth state-of-the-art and experimental technologies to find the best possible solutions. We are looking for new Aigents who are creative, passionate and ready to push the boundaries in all areas. If you are into the latest technology, believe that only the sky is the limit we want to hear from you.
CTO / Co-Founder of Aigent, an AI company supporting call-centre agents in real-time. 20 years of experience from developer to management (last 10 years).